Best Of

i have no idea what it’s like to loose someone so i’m not going to sit here and pretend that i do understand how you’re feeling but i would expect it to be one of the worst feelings to experience. i just want to say though, it isn’t your fault eylah🫶🏻

Hey @Creativeboy23, thank you for sharing how you feel with us. From the first situation, I can understand how you felt singled out during the mock interview. It sounds like the mentor was suggesting tips on how you highlight your strengths more to improve your interview performance, but that it came across as being singled out. How do you feel about that interaction?

On the second situation, I can hear how you feel frustrated at the lack of response about using software to present design for a project. It sounds like you've been proactive in trying other ways to get a response, but with no luck. It sounds like you really want to improve your project, and that not receiving a response is getting in the way of that. Unfortunately, having to wait for long times to get responses can happen due to various reasons, but it's fair that you're not happy with the time taken. Is there someone else that you could try reaching out to? Perhaps an individual in the enquiry team, or another method to contact them? We're here to support you through this

Hey @Creativeboy23, thank you for sharing this with us today. I'm sorry to hear that the pool group member was unkind to you. I can hear how someone being rude to you and telling lies behind your back was hurtful. You did a good thing by speaking to Mind about it, but it sounds like that wasn't much help. Is there someone else there you can speak to about this incident? Is this pool group member someone that you'll come across often in future?

For the second situation, I can understand that you felt upset because you felt your feelings and thoughts weren't considered important. It sounds like she was trying to make a helpful suggestion with good intention, but that you were affected by that suggestion since you're already writing down your feelings. Have you spoken to your friend since? It sounds like a conversation about the topic might help to clear the air here. How would you feel about doing this? We're here to support you

just so you know, to join the chat they have a little form, it just asks your name, age (it’s like age brackets so not specific age), gender and then also the option to select area’s that you’re struggling with!

i have been using them for about 6 months now and haven’t had a bad experience with them at all, they are such supportive people!! you also get through to the same people often so they get to know you in a way so you also don’t have to constantly explain your situation as they’ll know from talking to you before if i’ve even made sense lol

i promise you they cannot involve anybody unless you ask them too and provide them with your information, other than that they can’t tell anybody what you have said - ive attached a screenshot from a chat i had with them confirming this as i 100% understand the fear of helplines etc involving police and i always like to see evidence i guess that they can’t.

i really hope if you do reach out to them that you have a good experience with them🫶🏻

hey eylah, i’ve had the same thing happen to me in the past:( their limit is 100 calls or 20 hours on calls in a 30 day period, whichever you hit first just in case you don’t know that. it’s so frustrating though as nearly every time i’ve used samaritans the volunteer has said “you can call us as many times and as often as you need”…

i emailed them about it and they had just informed me of the limits (100 calls/20 hours) and then unblocked my number, they told me if it happened again then i would be blocked for 12 months (i personally think that is an absolute joke and incredibly unfair) but it happened again as for some reason most of my calls were connected but the person couldn’t actually hear me meaning i had to hang up and call back which meant i hit the 100 call limit in no time but that wasn’t my fault obviously!! i can confirm though, i was just blocked for another 30 days, not 12 months the way they said that i would be.

i’m not sure if you are aware but samaritans do have a webchat option too in case that helps, but it’s only available between 6pm-10pm monday-friday then 6pm-8pm on a sunday but they don’t like suddenly close at 8pm/10pm, you just have to either be in the queue or on a chat already before that time and they’ll continue the chat for as long as needed (i’ve been on many long after midnight for example)

also this is the email address i used to send the email to about the restriction and how i got my number unblocked! it is: caller.support@samaritans.org

&& just to add, i have the same issue with places like shout involving police, i found a place called kelly’s heroes and they are honestly so so helpful - they can ONLY involve other services if you give them your information, without you telling them, they cannot tell anyone so it’s the exact same as how samaritans works, the way they can only involve police etc if you provide them with information!! they are open 6pm-9pm monday-thursday and 6pm-10pm friday-sunday.

hope you’re okay and get the support you need🫶🏻

Jayzus… what use is that ? I’m so sorry they stopped you contacting them. I didn’t even know they had a limit on how many times you could reach out to them for help??

I’m sorry, it sounds like Samaritans was a safe space for you to talk about your grief so it’s sad they’re taking that away from you and other helplines don’t compare

have you tried grief specific helplines? Most have an email you can contact them on rather than talking over the phone. I had a look at a few over the last few months and put off reaching out but I decided to recently, it was so helpful and I’m glad I did.

I hope you find the support you need. We’re here for you too💚