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Re: 📆 This Week's Schedule w/c 19.05
I've not been here for long so don't fully know what it was like before, but i've seen a lot of people making the same point about it going downhill. I mean, I'm not going to lie, the group chat's are like the only socialising time i actually get. But yeah, i appreciate that the mods are overstretched with work and education. But surely this is an argument for more mods?
Re: 📆 This Week's Schedule w/c 19.05
What it as well is what pisses me off are excuses all the fucking time, just excuses after excuses, like "exams" , "work" "ooh its a busy time" it's all just petty shitty excuses like exams don't suddenly come up the next day, been "a busy time" for the last 6 months plus. Like the truth is, the community has gone down hill and it's just getting worse and nothing is being done about it despite it pretended to be. Like just admit it , it's heading for rock bottom.
Re: I want to talk but I can’t
I know how you feel... and understand, it can be hard to express sometimes the amount of struggle and vulnerability you are feeling whist aos telling them that actually yku are not at immediate risk just really struggling.. we are here when you feel ready to talk.
Re: 📆 This Week's Schedule w/c 19.05
Yeah, many mods will have experienced a lot of the same things as us - that’s probably what drew them into the role in the first place.
I don’t think anyone here is right or wrong, because after all it’s a service that has changed so dramatically in the past few months. It’s really important that we have a space where we can share how we all feel about it while understanding that everyone’s human, things happen. But I definitely agree that things which are expected shouldn’t be leading to last minute cancellations. If someone say has an exam tomorrow, they would know about that and be able to work out their schedule. I think that’s what we’re trying to say, rather than it’s never ok for mods to cancel because of course, sometimes it is necessary.
I don’t think anyone here is right or wrong, because after all it’s a service that has changed so dramatically in the past few months. It’s really important that we have a space where we can share how we all feel about it while understanding that everyone’s human, things happen. But I definitely agree that things which are expected shouldn’t be leading to last minute cancellations. If someone say has an exam tomorrow, they would know about that and be able to work out their schedule. I think that’s what we’re trying to say, rather than it’s never ok for mods to cancel because of course, sometimes it is necessary.
Re: 📆 This Week's Schedule w/c 19.05
@Rose113 you are absolutely right. Life happens, things come up, and I think we do all need to understand and respect that. Plus, if a mod isn’t in the right headspace to do a chat, then it’s not good for their own wellbeing for them to be doing that chat.
I think the issue here is that it is happening so often, and it’s arguably really frustrating for people on the other side of that coin as well. And I think it is worth checking in with individual mods if they’re cancelling a lot to make sure it’s still right for them - after all, it’s voluntary, it should be rewarding for them too.
I think the issue here is that it is happening so often, and it’s arguably really frustrating for people on the other side of that coin as well. And I think it is worth checking in with individual mods if they’re cancelling a lot to make sure it’s still right for them - after all, it’s voluntary, it should be rewarding for them too.
Re: 📆 This Week's Schedule w/c 19.05
I think the point raised by @shannon_164 is a very good one. It’s about what people can commit to. I’ve said this before and I’ll say it again, if any mod is feeling they’re unable to do a chat they absolutely shouldn’t feel under pressure to do it. But if that commitment is there, then it does raise questions about who’s cancelling, how often, and why. It could also be that the support offered to volunteers has changed (I understand mods are no longer allowed to communicate with each other). It used to be that mods could swap shifts, and chats ran much more reliably back then because they could help each other out. I think this has an impact too because now if mods aren’t allowed to communicate outside of their mod/supervisor chat, then that will mean they have less support. I know in my voluntary role the support from the other volunteers is really important.
We have always had issues with chat cancellations at this time of year, but I can tell you for absolute certain it has never been on this scale before, which is why I think people are feeling frustrated - and like someone said above, it’s some people’s only support.
We have always had issues with chat cancellations at this time of year, but I can tell you for absolute certain it has never been on this scale before, which is why I think people are feeling frustrated - and like someone said above, it’s some people’s only support.
Re: 📆 This Week's Schedule w/c 19.05
@Redemption alot of mods have shifts at work or exams, we have to remember they do have a life of there own and aren’t bound to us, there are other places to reach out to as well
Shout
Samaritans
Boards
Calm
Kellysheroes
111
I am also available in here if you or anyone else wants support 💕
I agree like things come up etc and thanks but it's still not good enough. Seems convenient that multiple mods are all busy. It's supposed to be, becoming more reliable but becoming less. Maybe if former mods was treated better they'd be cover for mods working or exams or whatever. Gone from support chat to general to nothing, that's happening multiple times and support getting changed to general all the time. People including me needs support.