If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.
Summer Group Chat Break (23/08 - 05/09)

Inactive Posts: 5,640
Part of The Furniture

img: someone placing a 'back in 15 minutes' sign on a customer desk
If you don't know what a group chat break is, click the spoiler below.

Spoiler
What is a 'group chat break'?
Roughly three times a year, we have one or two weeks where group chat goes on a break.
We use these periods as a chance to gather community feedback, reflect on how things are going on the community, and look at anything we might want to work on.
Breaks are also a good chance for staff, volunteers, and you guys to take a breather. If you use group chat often, breaks are a good opportunity to try new services and expand your support network.
When are they?
Typically, there's a break in January, May, and September.
Roughly three times a year, we have one or two weeks where group chat goes on a break.
We use these periods as a chance to gather community feedback, reflect on how things are going on the community, and look at anything we might want to work on.
Breaks are also a good chance for staff, volunteers, and you guys to take a breather. If you use group chat often, breaks are a good opportunity to try new services and expand your support network.

When are they?
Typically, there's a break in January, May, and September.
When's the next break?
Our next break is from Monday 23rd August - Sunday 5th September.
What's happening that week?
There will be a community quiz in the usual format - 3 rounds of 10 questions, written and hosted by you. Badges will be up for grabs for winners and hosts. More info on this in a separate announcement.

We'll also be putting some plans in place to improve Support Circle based on your feedback. If you want to know how to get involved in that (and claim a limited edition badge!), head to this thread.
Where can I go instead?
If you'd like some quick, live support while group chat isn't running, feel free to head over to our one-to-one services. You can get in touch in three ways - phone, webchat and email. Call for free on 0808 808 4994, from 3pm-midnight.
The discussion boards will also be open as normal if you want another space to chat to other community members. General chit chat might be a nice alternative to GC.
If you're at breaking point, our Crisis Messenger is also open as usual. Text THEMIX to 85258. You can also head to this thread to find more crisis options if you need urgent support.
Questions? Drop them below


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All behaviour is a need trying to be met.
The truth resists simplicity.
I no longer work at The Mix! If you need anything, message or tag @TheMix
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Community Champion Posts: 8,138
Legendary Poster
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous
Moderator Posts: 5,423
Part of The Furniture
Inactive Posts: 47
Boards Initiate
Community Champion Posts: 8,138
Legendary Poster
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous
Inactive Posts: 47
Boards Initiate
Community Champion Posts: 8,138
Legendary Poster
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous
Inactive Posts: 47
Boards Initiate
Inactive Posts: 47
Boards Initiate
Community Champion Posts: 8,138
Legendary Poster
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous
Inactive Posts: 47
Boards Initiate
Posts: 3,179
Boards Guru
Great questions! Group chat will be back on Monday 6th September. For the quiz, drop us a PM and we can talk that through in more detail with you
- Aife
Community Champion Posts: 8,138
Legendary Poster
@TheMix I got a message from @xoxolollielovejess1n saying that she won't be back online until Friday. Just letting you know before you wonder why it would take so long to get a reply from her about it.
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous
☕🌻☕ Posts: 12,938
Born on Earth, Raised by The Mix
If you read the spoiler on the main post, it explains why the chat takes breaks and when the breaks happen
Inactive Posts: 47
Boards Initiate
i am looking through the cats and this made my day
thank you lovely and you are soo special
love from me and Layla
Inactive Posts: 321
The Mix Regular
is it on tonight? and hello to anyone popping on tonight see you all there!