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Halloween & Weekly Schedule 26/10/26 (Please Read!)
Happy beginning of Spooky Week! As this is Halloween week, we have a few extra bits going on hosted by staff or the Connectors, please please please have a look at the Ghostly Gathering section which is open on the Boards now, and feel free to make any posts Halloween related in there! There will be something going on most…
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Bringing Back Support Circle (July 2026)
Do you: find it difficult to be heard in Support Chat or on the discussion boards? prefer to get support in smaller groups where you get more attention? like supporting others? If you answered yes to any of those questions, we might have the perfect space for you! What is Support Circle? Based on feedback from the…
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Updated Community Guidelines (please read)
Hey everyone, We’ve made some updates to our Community Guidelines. Please take some time to read through the updated guidelines and make sure you’re familiar with the rules. Read full guidelines here: https://www.themix.org.uk/about-us/privacy-centre/community-guidelines/ A few important reminders in this update: Sharing…
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Addiction Peer Support Chat Session
Hey everyone! Join us on Monday 19th October 3pm-4.30pm for a supportive conversation around addiction and recovery on Chatwee. Thank to all of those who joined the webinar with the Amy Winehouse Foundation, we wanted to continue the discussion around addiction and create a space to share experiences, listen to others, and…
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Support Chat Reminder - please read!
Hey all, We wanted to remind everyone of the community guidelines when using our Chatwee group chats, we’ve had lots of new members join us recently and also feel it is good to refresh everyone’s understanding. We aren’t able to support users in crisis. Here at The Mix, on boards and in our group chats, we can’t support…
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Discussion Boards Issues
Hey all! Thanks for bearing with us this morning. The Boards went down unexpectedly, and we're so sorry for the inconvenience this will have caused as we appreciate how important this space is for you all. We've managed to work with our Tech team and the platform developers to identify & resolve the issue, in order to get…
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Chatwee Age Verification (6th August 2026)
Hi everyone, As you're all aware, in line with the online safety act, age verification was officially introduced on the Discussion Boards in April. This has allowed us to make sure that all of our users on the Boards are within our age range of 13-25 and helped us to keep the Boards a safe and comfortable space for all.…
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Discussion Boards upgrade
Hi everyone, Just to let you know on Monday (27th July), our platform developers will be carrying out a system upgrade to the Discussion Boards. The update is designed to improve the overall performance of the platform, including reducing bugs and making the boards run more smoothly. We've worked closely with our…
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Discussion Board Issues & Problems - Please Share!
Afternoon everyone! Quick question, has anyone been having any issues with the Boards recently, with or without a screen reader? We just want to make sure we understand any issues that you've all been experiencing with how the Boards are working, and who is experiencing those problems, so that we can work to get any…
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Discussion Board Changes
Hello Community, We wanted to follow up on our previous update shared in January about upcoming changes to the Community, including the introduction of Pre-Moderation, Age Verification and opening hours for the Community Discussion Boards. These updates are about making sure the Community continues to be a safe and…
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Change Management Session (Monday 20th April 6:30pm-7:45pm)
Heya all, - As you know, the changes which were announced have finally come into place (thank you again for your patience with all of this). We have hosted a few change management sessions in the lead up to this taking place, but we want to run another one now that these changes have gone live, and give you all a space to…
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Mindful Art Workshop - 13/04/26
Hey everyone, how are you doing? For Stress Awareness Month, this April, we have put together a workshop to help you relax, unwind, and destress. - This Mindful Art workshop will teach you some activities that are really great for slowing anxious thoughts, processing emotions, and expressing yourself creatively. - All you…
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Upcoming March Workshops - Rest and Friendships
Hey everyone, how are you doing? We are excited to announce that the Staff Team are going to trying out something new for you in March by hosting X2 interactive Workshops for you to come along to. The first will take place on Friday 20th March (timing tbc) and will be all about Making Connections Do you find it…
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Some Questions About Community!
Hey all! - We have noticed some things about engagement and other things regarding Community and its activities, and we posed some questions to the Community Connectors. They gave some great insight but also suggested it would be best to give others in the Community the chance to give their ideas. - There is a question in…
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Topic Threads Schedule: Every Saturday 🍀
Hello everyone, Lots of you have been sharing that you'd like more support here on the boards, and we absolutely hear you. We want to reassure you that we're still aiming for our vision of providing 7-day-a-week support, and we're working towards building the volunteer capacity that will allow us to offer that <3 In the…
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Direct Messaging (DMs)
We wanted to let you know that we’ve made the decision to turn off Direct Messages (DMs) on the Mix community. This change is part of our commitment to prioritising the safety and wellbeing of all of our members as we are a service for young people. We regularly review our features to ensure they align with best practices…
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🛡️ Our new Confidentiality Policy (explained)
Greetings, weary travellers. 🧙♂️ This will be an info-packed post, so grab a drink and put some music on or something before settling in to read. It's information you do need to know! Before I get into it, some background context about The Mix's merger with MHI. A side-effect of this merger is that The Mix and Shout are…
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Farewell to our Chat Supervisor Elijah
Afternoon all! We have some sad news from our Chat Supervisor @Elijah, who's unfortunately stepping back from their role with us and completed their last Supervisor shift last night. Here is a message they have asked us to share with you all: "Hi everyone! After almost 10 years with The Mix (yes, I am that old) as a chat…
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Annual Survey 2026
At The Mix, we want to make our services as helpful as possible. To best achieve this, we run a survey every year to help us to understand how you all use our services, what you find useful from our services and how we can improve the services so that you all get the best experience. This years annual survey for 2026 is…
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A goodbye from mod Sabah
Hey all! I know there's a few new people that have joined here since I've started but if you haven't seen me around, my name is Sabah and I am one of the Mix staff / community moderators here. I have accepted a job back over at the SHOUT side of the organisation and I just wanted to say a huge thank you to you all for…