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Ffs why do I bother

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  • UnknownUnknown
    This content has been removed.
  • JustVJustV Posts: 5,637 Part of The Furniture
    edited September 2024
    Past User wrote: »
    @Laura_tigger82 a samaritan told me the best way to kill myself after apparently my plan wouldn't of worked at the time
    Whaaat. 😶 What did they say to you exactly @Past User?
    Post edited by TheMix on
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
  • UnknownUnknown
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  • UnknownUnknown
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  • AzzimanAzziman Discussion Boards Moderator Posts: 2,308 Boards Champion
    edited September 2024
    Hey @Past User, I'm really sorry to hear what happened with the Samaritans. They're normally really supportive, so it's a shock to hear your experience. You deserve better support, from someone who will listen to you and hear you properly. We're here with you through all this <3
    Post edited by TheMix on
    FAQ | How to report a post | How to report spam
    I'm a community moderator. I'm here to help guide discussions and make sure Community Guidelines are followed. I can't send DMs, but you can message @TheMix or email community@themix.org.uk with questions or concerns.
  • UnknownUnknown
    This content has been removed.
  • AzzimanAzziman Discussion Boards Moderator Posts: 2,308 Boards Champion
    edited September 2024
    @Past User everyone deserves to feel heard and understood. It's really brave of you to go out and seek support! Would you like to share a little more with us about how you've been feeling today?
    Post edited by TheMix on
    FAQ | How to report a post | How to report spam
    I'm a community moderator. I'm here to help guide discussions and make sure Community Guidelines are followed. I can't send DMs, but you can message @TheMix or email community@themix.org.uk with questions or concerns.
  • UnknownUnknown
    This content has been removed.
  • Former MemberFormer Member Discussion Boards Moderator Posts: 1,084 Wise Owl
    edited September 2024
    Hey @Past User

    Just wanted to check in to see how you are doing? We are here for you and we care about you.

    Sending hugs :heart:
    Post edited by TheMix on
  • UnknownUnknown
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  • JJLemon18JJLemon18 Community Connector Posts: 2,104 Boards Champion
    edited September 2024
    Past User wrote: »
    @JustV i cant say it on here cos of guidline but they said my method wasnt reliable and doing *blank* would increse my chance of it working so i said 'oh' and they said, i wish you goodluck, take care and ended the chat
    @Past User That is absolutely horrible of them! I'm really glad you didn't listen! <3
    Also I don't know how I feel about them saying "take care" at the end...
    Past User wrote: »
    @Stephanie mm fine like always :)
    I smell sarcasm :p Hope you're actually alright. Remember you can always tell us about anything that's bothering you. Sending hugs <3
    Post edited by TheMix on
    Believe in me - who believes in you
  • Former MemberFormer Member Discussion Boards Moderator, Staff Posts: 143 Helping Hand
    edited September 2024
    Past User wrote: »
    @JustV i cant say it on here cos of guidline but they said my method wasnt reliable and doing *blank* would increse my chance of it working so i said 'oh' and they said, i wish you goodluck, take care and ended the chat

    Hey @Past User, I'm so sorry that you've had this experience. That's absolutely so horrible and completely wrong of them to do that. Was this a phone call or a webchat?

    I wanted to make you aware of one option you have which is to make a formal complaint to Samaritans for what they said to you during that interaction. Samaritans are very likely to have their own standards and expectations for helpline volunteers, just like we do here at The Mix, and I'd safely assume making comments such as that goes against their agreed expectations and I imagine left you feeling even more unsafe in that moment when you had already contacted them in crisis?

    The process, if you're wanting to explore that at all, can be found here: https://www.samaritans.org/feedback/complaints-concerns-and-feedback/service/

    I'm pleased you're here with us Morgyn; know we're all on your side too.
    Post edited by TheMix on
  • UnknownUnknown
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