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Ffs why do I bother

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    JustVJustV Community Manager Posts: 5,306 Part of The Furniture
    Morgyn007 wrote: »
    @Laura_tigger82 a samaritan told me the best way to kill myself after apparently my plan wouldn't of worked at the time
    Whaaat. 😶 What did they say to you exactly @Morgyn007?
    All behaviour is a need trying to be met.
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    AzzimanAzziman Moderator, Community Champion Posts: 1,851 Extreme Poster
    Hey @Morgyn007, I'm really sorry to hear what happened with the Samaritans. They're normally really supportive, so it's a shock to hear your experience. You deserve better support, from someone who will listen to you and hear you properly. We're here with you through all this <3
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    AzzimanAzziman Moderator, Community Champion Posts: 1,851 Extreme Poster
    @Morgyn007 everyone deserves to feel heard and understood. It's really brave of you to go out and seek support! Would you like to share a little more with us about how you've been feeling today?
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    StephanieStephanie Moderator Posts: 1,084 Wise Owl
    Hey @Morgyn007

    Just wanted to check in to see how you are doing? We are here for you and we care about you.

    Sending hugs :heart:
                                   "Happiness can be found even in the darkest of times if only one remembers to turn on the light" - Albus Dumbledore 

    "Like when I was down you just had that smile that made me feel like everything's worthwhile. Thinking of the day when you went away, what a life to take, what a bond to break, I'll be missing you"

    FAQ | How to report a post | How to report spam
    I'm a community moderator. I'm here to help guide discussions and make sure Community Guidelines are followed. I can't send DMs, but you can message @TheMix or email community@themix.org.uk with questions or concerns.
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    JJLemon18JJLemon18 Community Champion Posts: 1,923 Extreme Poster
    Morgyn007 wrote: »
    @JustV i cant say it on here cos of guidline but they said my method wasnt reliable and doing *blank* would increse my chance of it working so i said 'oh' and they said, i wish you goodluck, take care and ended the chat
    @Morgyn007 That is absolutely horrible of them! I'm really glad you didn't listen! <3
    Also I don't know how I feel about them saying "take care" at the end...
    Morgyn007 wrote: »
    @Stephanie mm fine like always :)
    I smell sarcasm :p Hope you're actually alright. Remember you can always tell us about anything that's bothering you. Sending hugs <3
    Believe in me - who believes in you
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    BenMaBenMa Moderator, Staff Posts: 143 Helping Hand
    edited July 2023
    Morgyn007 wrote: »
    @JustV i cant say it on here cos of guidline but they said my method wasnt reliable and doing *blank* would increse my chance of it working so i said 'oh' and they said, i wish you goodluck, take care and ended the chat

    Hey @Morgyn007, I'm so sorry that you've had this experience. That's absolutely so horrible and completely wrong of them to do that. Was this a phone call or a webchat?

    I wanted to make you aware of one option you have which is to make a formal complaint to Samaritans for what they said to you during that interaction. Samaritans are very likely to have their own standards and expectations for helpline volunteers, just like we do here at The Mix, and I'd safely assume making comments such as that goes against their agreed expectations and I imagine left you feeling even more unsafe in that moment when you had already contacted them in crisis?

    The process, if you're wanting to explore that at all, can be found here: https://www.samaritans.org/feedback/complaints-concerns-and-feedback/service/

    I'm pleased you're here with us Morgyn; know we're all on your side too.
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    I'm a community moderator. I'm here to help guide discussions and make sure Community Guidelines are followed. I can't send DMs, but you can message @TheMix or email community@themix.org.uk with questions or concerns.
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