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Group Chat Schedule 29th March - 4th April

ConnorConnor Posts: 101 Staff Moderator
Hey hey everyone :)

Here's the week schedule for group chats for this week:

Sunday 29th
General Chat
Support Chat

Monday 30th
General Chat
Support Chat

Tuesday 31st
General Chat
Support Chat
Support Circle

Wednesday 1st
General Chat
Support Chat

Thursday 2nd
General Chat
Support Chat

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Support Chat (8-9.30pm): A place to talk about anything on your mind in a safe, supportive environment.

General Chat (8.9.30pm): A place for more light-hearted chat about pretty much anything be it TV, music, the weather, that hilarious video you saw on YouTube etc. 

Support Circle (7.55-9.30pm): Support Circle is a Support Chat of no more than 4 people seeking support, where everyone takes it in turns to share while the rest of the group listens. We have places for people who want to come and get support or attend as listeners. You can sign-up here.

*****
New to the community? Go here to find all the info you'll need about group chat.

You can find the 'join' links on this page once the sessions open. When you click 'join' for a session, you'll be taken through to our lobby area, from which you can access all the open rooms.

*****

Have a nice day!
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Comments

  • MikeMike Unapologetic dork LondonPosts: 2,330 Staff Moderator
    Still hoping the issues with Group Chat will be fixed in time for tonight. If they're not and we do need to cancel, someone will post on this thread to let you all know. We should be fixed by then, though. :)
    All behaviour is a need trying to be met.

    Avatar credit: Qostine
  • Kasa2103Kasa2103 This Is Me! ❤👅👌🤓💃🎤 South EastPosts: 3,153 Ultimate Poster
    Chat is on tonight. We just have to use the website instead of the normal method the regulars use.
    I'm sick of covering up. I'm tired of feeling so broken.  I'm tired of falling in love. Sometimes I'm shy and I'm anxious. Sometimes I'm down on my knees. So I won't wear makeup on Thursday. Cause who I am is enough. And there are many things that I could change so slightly. But why would I succumb to something so unlike me? I was always taught to just be myself. Don't change for anyone.
  • louisa982louisa982 Posts: 283 Rampant Poster
    Nope it's not working 
    Dontknow209
  • GreenTeaGreenTea The moonPosts: 2,659 Mega Poster
    I'm logged in fine :)
  • MikeMike Unapologetic dork LondonPosts: 2,330 Staff Moderator
    edited April 1
    Group Chat may or may not go ahead tonight, depending on how quickly things are fixed.

    If chat is on: It might be that things are fixed enough for chat to go ahead but it may not be perfect - one or two things may still be broken or look a bit different. If that's the case, try to make the most of the session you're in and we'll break out those final issues when we can. :)  

    If chat isn't on: @Aidan will let you know and then start a General Chat discussion here on the boards. If you'd like support rather than a chill space, you can create a thread over in one of the support areas or check in with the hugs thread.

    Thanks for bearing with us everyone, and sorry for the uncertainty!
    All behaviour is a need trying to be met.

    Avatar credit: Qostine
    Eleanor
  • Kasa2103Kasa2103 This Is Me! ❤👅👌🤓💃🎤 South EastPosts: 3,153 Ultimate Poster
    Do you think that Chatwee is ill?
    I'm sick of covering up. I'm tired of feeling so broken.  I'm tired of falling in love. Sometimes I'm shy and I'm anxious. Sometimes I'm down on my knees. So I won't wear makeup on Thursday. Cause who I am is enough. And there are many things that I could change so slightly. But why would I succumb to something so unlike me? I was always taught to just be myself. Don't change for anyone.
  • LaineLaine Llama Mama Posts: 1,567 Postholic
    Its possible its under the weather @Kasa2103 lol

    If chat does not work tonight i am more than happy to make another support thread :)

    🌈Positive thoughts🌈

    "What's gonna be left of the world if you're not in it?" ~ Bastille
  • louisa982louisa982 Posts: 283 Rampant Poster
    looks like it's still broken- but we shall see
  • AidanAidan Potato Posts: 1,760 Postholic
    Sorry to have to announce this again everyone, chat is cancelled tonight


    This shit is bananas
    b - a - n - a - n - a - s
  • louisa982louisa982 Posts: 283 Rampant Poster
     :'( 
    Dontknow209Mike
  • LaineLaine Llama Mama Posts: 1,567 Postholic

    🌈Positive thoughts🌈

    "What's gonna be left of the world if you're not in it?" ~ Bastille
    Mike
  • AidanAidan Potato Posts: 1,760 Postholic
    This shit is bananas
    b - a - n - a - n - a - s
    Mike
  • MikeMike Unapologetic dork LondonPosts: 2,330 Staff Moderator
    Huge thanks to @Aidan and @Laine for being available to run some threads yesterday. :)

    Update on today: we're still running into some problems and will bring you updates as we have them. We're hoping to go ahead with Group Chats tonight but we should have some people on standby to run some boards discussions if not.

    Thank you again for being patient and bearing with us, everyone. Obviously support is needed more than ever at the moment and we know it's not easy to go without chat. We're working on it. :)
    All behaviour is a need trying to be met.

    Avatar credit: Qostine
    Eleanor
  • MikeMike Unapologetic dork LondonPosts: 2,330 Staff Moderator
    The software is working well enough for Group Chats to go ahead tonight. Woop!

    BUT, there are a few things to note:
    • You need to go in via the Group Chat page and click ‘join’. The direct link does not work.
    • Rooms are taking a few minutes to become visible once they're opened. Because of this, we'll be opening rooms at 7:55pm tonight but mods won't be there until 8pm.
    • People aren't being automatically removed from rooms when they're closed. To fix this, you'll be temporarily banned at 9:30. Everyone will be unbanned tomorrow - this is just to make sure the rooms are cleared when the mods leave.
    • There is currently a 'test chat' scheduled - please ignore it.
    • The tools moderators have access to (delete, freeze, ban...) may work a little differently while the final kinks are being ironed out. Be patient with them if something doesn't work as expected.

    It might be that all these problems are fixed by 8pm, but this is the case as of now (6:30pm). If anything goes majorly wrong tonight, some folks should be around to create some boards threads. :)

    Enjoy and I hope it goes well!
    All behaviour is a need trying to be met.

    Avatar credit: Qostine
    htwohig2412
  • Kasa2103Kasa2103 This Is Me! ❤👅👌🤓💃🎤 South EastPosts: 3,153 Ultimate Poster
    Mike said:
    The software is working well enough for Group Chats to go ahead tonight. Woop!

    BUT, there are a few things to note:
    • You need to go in via the Group Chat page and click ‘join’. The direct link does not work.
    • Rooms are taking a few minutes to become visible once they're opened. Because of this, we'll be opening rooms at 7:55pm tonight but mods won't be there until 8pm.
    • People aren't being automatically removed from rooms when they're closed. To fix this, you'll be temporarily banned at 9:30. Everyone will be unbanned tomorrow - this is just to make sure the rooms are cleared when the mods leave.
    • There is currently a 'test chat' scheduled - please ignore it.
    • The tools moderators have access to (delete, freeze, ban...) may work a little differently while the final kinks are being ironed out. Be patient with them if something doesn't work as expected.

    It might be that all these problems are fixed by 8pm, but this is the case as of now (6:30pm). If anything goes majorly wrong tonight, some folks should be around to create some boards threads. :)

    Enjoy and I hope it goes well!
    Thank you Mike. We also did some tests in the test chat earlier to check autoscroll and stuff like that. For autoscroll to work, you might have to refresh your page.

    Sounds a bit scary that we are getting temporarily banned but I understand and appreciate that it is for technical purposes and not punishment! :)
    I'm sick of covering up. I'm tired of feeling so broken.  I'm tired of falling in love. Sometimes I'm shy and I'm anxious. Sometimes I'm down on my knees. So I won't wear makeup on Thursday. Cause who I am is enough. And there are many things that I could change so slightly. But why would I succumb to something so unlike me? I was always taught to just be myself. Don't change for anyone.
  • louisa982louisa982 Posts: 283 Rampant Poster
    It doesn't look like it is fixed- it's still all big 
  • StephanieStephanie Posts: 615 Super Moderator
    Hey folks, 

    Just an update for chat tonight it may be best to use private browsing to access chat. 
                                   "Happiness can be found even in the darkest of times if only one remembers to turn on the light" 

    - Albus Dumbledore 

    "Like when I was down you just had that smile that made me feel like everything's worthwhile. Thinking of the day when you went away, what a life to take, what a bond to break, I'll be missing you"

    htwohig2412
  • Ed_Ed_ Posts: 326 Staff Moderator
    @louisa982 are you accessing it via the embedded version on the chat page here: https://www.themix.org.uk/get-support/group-chat

    If so, try using private browser or incognito mode as Stephanie suggested. Hopefully should fix the issue. Alternatively if you clear your cache and cookies, that may help.
    "Such is the way of the world, you can never know, Just where to put all your faith, And how will it grow. Gonna rise up, Burning black holes in dark memories, Gonna rise up, Turning mistakes into gold" Eddie Vedder
    htwohig2412
  • louisa982louisa982 Posts: 283 Rampant Poster
    Ed_ said:
    @louisa982 are you accessing it via the embedded version on the chat page here: https://www.themix.org.uk/get-support/group-chat

    If so, try using private browser or incognito mode as Stephanie suggested. Hopefully should fix the issue. Alternatively if you clear your cache and cookies, that may help.
    Yeah i'm using the link and private isnt working 
  • Kasa2103Kasa2103 This Is Me! ❤👅👌🤓💃🎤 South EastPosts: 3,153 Ultimate Poster
    louisa982 said:
    Ed_ said:
    @louisa982 are you accessing it via the embedded version on the chat page here: https://www.themix.org.uk/get-support/group-chat

    If so, try using private browser or incognito mode as Stephanie suggested. Hopefully should fix the issue. Alternatively if you clear your cache and cookies, that may help.
    Yeah i'm using the link and private isnt working 
    What Internet browser is it and what device are you using?
    I'm sick of covering up. I'm tired of feeling so broken.  I'm tired of falling in love. Sometimes I'm shy and I'm anxious. Sometimes I'm down on my knees. So I won't wear makeup on Thursday. Cause who I am is enough. And there are many things that I could change so slightly. But why would I succumb to something so unlike me? I was always taught to just be myself. Don't change for anyone.
  • LaineLaine Llama Mama Posts: 1,567 Postholic
    An incognito window appears to be working for me, hopefully using that and going through group chats works for everyone x

    🌈Positive thoughts🌈

    "What's gonna be left of the world if you're not in it?" ~ Bastille
  • louisa982louisa982 Posts: 283 Rampant Poster
    which browser are people using? chrome and microsoft edge are not working . and clearing my cookies made it worse
  • Kasa2103Kasa2103 This Is Me! ❤👅👌🤓💃🎤 South EastPosts: 3,153 Ultimate Poster
    It's working! 
    I'm sick of covering up. I'm tired of feeling so broken.  I'm tired of falling in love. Sometimes I'm shy and I'm anxious. Sometimes I'm down on my knees. So I won't wear makeup on Thursday. Cause who I am is enough. And there are many things that I could change so slightly. But why would I succumb to something so unlike me? I was always taught to just be myself. Don't change for anyone.
  • GreenTeaGreenTea The moonPosts: 2,659 Mega Poster
    louisa982 said:
    which browser are people using? chrome and microsoft edge are not working . and clearing my cookies made it worse


    Hope you manage to get it working Louisa 
  • Dontknow209Dontknow209 Posts: 12 Fast Newbie
    Its not working
  • Dontknow209Dontknow209 Posts: 12 Fast Newbie
    Is anyone there.?? Please help
  • LaineLaine Llama Mama Posts: 1,567 Postholic
    I'm on chrome myself

    🌈Positive thoughts🌈

    "What's gonna be left of the world if you're not in it?" ~ Bastille
  • Dontknow209Dontknow209 Posts: 12 Fast Newbie
    So its working for everyone? Because im still struggling and im not even sure if these messages are getting through. Ughh this is a headache
  • GreenTeaGreenTea The moonPosts: 2,659 Mega Poster
    So its working for everyone? Because im still struggling and im not even sure if these messages are getting through. Ughh this is a headache

    Sorry I'm not in the chat so I wouldn't know. I am seeing these messages though! 
    Sorry it isn't working for you
  • Dontknow209Dontknow209 Posts: 12 Fast Newbie
    @GreenTea Thanks for replying :)
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