It's Self Harm Awareness day today check out our expert thread talking through different ways to approach scars
Take a look around and enjoy reading the discussions. If you'd like to join in, it's really easy to register and then you'll be able to post. If you'd like to learn what this place is all about, head here.
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We made the decision to get rid of moderator avatars
We added backseat modding to the guidelines (see italics)
All group chats are moderated by a mixture of paid staff and volunteer mods.
Their role is to oversee the group and to make sure that everyone is sticking to the guidelines so the chat remains a safe and welcoming space. Moderators are trained in offering emotional support, listening, signposting (sharing links to resources online) and managing the group. They are not expert advisers and cannot provide 1-2-1 support.
We ask that you avoid sharing any personal contact details in the chat room such as your email address, phone number or social media. It’s okay to share photos of yourself or your pets if you’re comfortable with that, but please don’t share photos of anybody else. Don’t forget that once you post something online, there's no way to stop somebody saving it.
Stepping into the role of a moderator when you're not one is generally not appreciated - it creates friction between community members and it makes the moderator's job more difficult. If you see something that needs mod input, it's okay to give supportive suggestions, but it usually doesn't go well when someone tries to diffuse an argument or enforce the guidelines when they're not a moderator.
Confidentiality information was added to the guidelines
If we believe your life is at immediate risk, we may inform emergency services to make sure you're safe. The moderator will tell you if we decide to do this, and we will only do so if we believe your life is at risk. This is extremely rare. You can read more about this in our confidentiality policy.
Username guidelines have been clarified (see italics)
If you choose a name like that, depending on what it is, a moderator may ask you to add a different name in brackets. This is just to make sure other members have something they're comfortable calling you by. In extreme cases, you may also be asked to change it completely (e.g. if it uses triggering language) but this is rare.
We're working with the moderation team around their input