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Can't get into group chat

Hi @TheMix
I've been having some trouble getting onto group chat for a few days now, I have re refreshed tabs, closed and opened them, tried two different links from another comment I seen on here, tried it through Chrome and Ecosia, closing everything and shutting my laptop down.
when I follow the links, it just sends me to a blank page
Anything else I can try?
I've been having some trouble getting onto group chat for a few days now, I have re refreshed tabs, closed and opened them, tried two different links from another comment I seen on here, tried it through Chrome and Ecosia, closing everything and shutting my laptop down.
when I follow the links, it just sends me to a blank page
Anything else I can try?
Post edited by Mike on
1
Comments
Thanks for letting us know. We are sorry to hear you have been experiencing difficulties getting onto group chat for a few days now.
Have you tried opening it in an incognito browser? You can do this in Google Chrome by clicking the three dots on the left-hand side of the search bar. Then near the top, there should be an option for 'new incognito window'. It is also known as a private browser if using Firefox, your phone or tablet.
I hope this helps but please do keep us updated. We will all happily try and help you to access group chat
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Thanks, I'll try incognito tonight to see if it works, will let you know!
Thank you! Hope we can get you back into chat soon
- Aife & the team
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