If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
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The mix crisis messenger

in Help Desk
Why does the number not work when you type it in?
0
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Thanks for flagging this - it should be working as far as we're aware, and looks like it is from a quick trial I've just done.
To reach crisis messenger, you text THEMIX to 85258 (with no space between 'The' and 'MIx'). Is that working for you?
Take care,
Harry
Only thing I can think to recommend is the usual stuff - restart your phone, turn your network off and on again, check that your SMS functionality is working properly, etc.
Other than that I'm not sure
It’s been working for me and I’m on Tesco which I think comes under the 02 network
What happens if you text SHOUT to 85258?