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Accounts moving to the new software

Former MemberFormer Member The Mix convertPosts: 132 The Mix Convert
Hello,
When the new software etc is all up and ready, will our accounts be automatically transferred across/over?

Comments

  • AzzimanAzziman Discussion Boards Moderator Posts: 2,541 Boards Guru
    Hi AngellsMe21,

    From what I know, I believe that as long as you log in before the 18th of March, your account and data will be transferred overx

    Much love <3
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  • TheMixTheMix Posts: 3,328 Boards Guru
    Azziman wrote: »
    Hi AngellsMe21,

    From what I know, I believe that as long as you log in before the 18th of March, your account and data will be transferred overx

    Much love <3

    :yes: :yes: :yes:

    Apologies it took us a while to pick this one up - didn't see it tucked away in the Help Desk! Azziman is totally right, as long as you log in, your data will be automatically transferred. :)

    Mike
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