If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Check out our Men's Mental Health Support Chat every Monday 8pm-9:30pm in partnership with the JD Foundation. It's an inclusive space to talk about anxiety, stress, and anything affecting young men under 25.
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I give up

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Can you share a bit more about what's not working? If it's a technical issue, we'll be able to flag this to our helpline team to hopefully fix soon
While you're waiting, how would you feel about reaching out to Childline, Papyrus or Samaritans?
I've not used it in a while, but I used to find it useful when I just wanted to chat to someone about how I was feeling.
Maybe if you're having trouble with the 121 you can try this in the meantime?