You may be asked to reset your password when you try to login. This is part of a system update and is genuine, so it's safe to go ahead and do that. If you no longer have access to the email address you used to register, please email us at [email protected] rather than creating a new account. Apologies for the inconvenience.

Auto-join and the lobby

MikeMike Posts: 1,763 Staff Moderator
Heeey everyone,

Most of you are probably aware that, when you join group chat, you get automatically placed in the topmost room. This is why we currently have the Lobby - it acts as a landing space for everyone so the actual chat rooms don't get flooded by people entering. It doesn't serve any purpose beyond that and can be a little confusing to newcomers, and mods don't generally monitor it.

The good news is that we now have an option to disable 'auto-join', which is the feature that automatically puts everyone into a room. Now, when you login, you shouldn't be entered into any rooms. That means we may no longer need the lobby, so we might be removing it if this goes well. It's probably fair to say that would make chat more intuitive and easier to use.

We'll see if this works as intended tonight. If it does, we'll remove the lobby for Thursday and make things a bit simpler for everyone. Just wanted to give you all a heads up. :3
just because you're not doing something perfectly, doesn't mean you're not doing it

Comments

  • GreenTeaGreenTea The moonPosts: 1,077 Fanatical Poster
    So it won't throw people who are banned from chats into the rooms they are banned on if they go on to use support circle?
  • GreenTeaGreenTea The moonPosts: 1,077 Fanatical Poster
    I have no idea if that made sense or if I've misunderstood
  • MikeMike Posts: 1,763 Staff Moderator
    That's right @GreenTea - you'll basically be put in an invisible lobby before joining any room. :)

    Thanks @OnlyAlex!
    just because you're not doing something perfectly, doesn't mean you're not doing it
  • MikeMike Posts: 1,763 Staff Moderator
    OnlyAlex said:
    Just some feedback, it dropped me straight into the general chat and it was very awkward having to leave to go to support chat. Is there an option where when you log in and you're on a blank page?
    Ooh, that's unusual @OnlyAlex... did anyone else experience this?

    You should, in theory, just get a blank page until you've chosen a room. Were you dropped in after logging in or did you automatically go through as a guest and then login after?
    just because you're not doing something perfectly, doesn't mean you're not doing it
  • GreenTeaGreenTea The moonPosts: 1,077 Fanatical Poster
    Wait I don't like have an account for chat? I just go through guest as I only use support circle I don't see the point in having a log in. Does that mean it's gonna throw me into a chat I'm not allowed to be in? I'm getting anxious I'm gonna get into trouble for something I have no control over
  • GreenTeaGreenTea The moonPosts: 1,077 Fanatical Poster
  • JellyelephantJellyelephant Bpd bitch ✌🏼 Posts: 687 Incredible Poster
    I always get put straight into support chat rather than the lobby lol
    The sun will rise and we will try again 
  • MikeMike Posts: 1,763 Staff Moderator
    Hey gang,

    So it looks like there's an issue with guest accounts... I think.

    We'll be using the lobby again until we find a way around it. Apologies it didn't work out quite as planned, and sorry to those who found themselves being entered straight into GC!

    You're in no trouble @GreenTea. We'd never blame someone for something like that. :3
    just because you're not doing something perfectly, doesn't mean you're not doing it
  • MikeMike Posts: 1,763 Staff Moderator
    I always get put straight into support chat rather than the lobby lol
    Also, I'm very intrigued by this @Jellyelephant! Has that always been the case? You have an account, right?
    just because you're not doing something perfectly, doesn't mean you're not doing it
  • JellyelephantJellyelephant Bpd bitch ✌🏼 Posts: 687 Incredible Poster
    Mike said:
    I always get put straight into support chat rather than the lobby lol
    Also, I'm very intrigued by this @Jellyelephant! Has that always been the case? You have an account, right?
    Yeah for as long as I can remember. Well I think at first it put me in the lobby but then after using chat a few times on my account it just puts me straight into support chat lol ..... I assumed it was because I go in there mostly??? 
    The sun will rise and we will try again 
  • ShaunieShaunie England 🏠Posts: 6,499 The Mix Elder
    edited November 16
    Mike said:
    I always get put straight into support chat rather than the lobby lol
    Also, I'm very intrigued by this @Jellyelephant! Has that always been the case? You have an account, right?
    Yeah for as long as I can remember. Well I think at first it put me in the lobby but then after using chat a few times on my account it just puts me straight into support chat lol ..... I assumed it was because I go in there mostly??? 
    Mine does that if i dont close the chat before logging out. I think 
    “If we could look into each other’s hearts and understand the unique challenges each of us faces, I think we would treat each other much more gently, with more love, patience, tolerance, and care” Marvin J. Ashton
Sign In or Register to comment.