Chat break week (13/08 - 20/08)
Typically, these happen once in January, April, and August. The next chat break will be the week of the 13th of August, returning on Monday 20th.
What will we be doing for this one?
We want to have a conversation with you all around the role of moderators in group chat. This will be taking place on the boards.
We are also holding a group chat to get your views on how chat is going, which will help us shape our plans moving forward. This will take place on Wednesday (15th of August) from 6.30-7.30pm. If you want to take part in this, please can you complete the survey over on this thread and leave some contact details at the end.
Will there be a quiz?
Breaking the tradition of the break week quiz, we won't be holding one this time. Rest assured, this is because we're putting all our effort into behind the scenes work this time around.
I still need support. Where can I go?
If you'd like some quick, live support while chat isn't running, feel free to head over to our one-to-one helpline. They chat to people through three channels - phone, webchat and email. Our discussion boards will also be open as normal.
Mike & the team