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Too much ice
Former Member
Posts: 1,876,323 The Mix Honorary Guru
just had a meal at KFC - was given a pepsi with ice without even being asked .. - what's more the entire glass (not paper cup) was totally filled with ice first and then pepsi added - doubt there was even 20% pepsi in that glass .. would have probably said something but I was exhausted by the time I go there and seeing as the staff didn't speak English and I don't speak Thai I was grateful I got the meal I wanted .. LOL
But 'm really noticing a trend with retailers taking the piss literally and loading up drinks with ice - there's laws covering the measure of a pint of beer when we gonna see laws that stop drinks being watered down with masses of ice.
Anyone being short changed in this way ?
But 'm really noticing a trend with retailers taking the piss literally and loading up drinks with ice - there's laws covering the measure of a pint of beer when we gonna see laws that stop drinks being watered down with masses of ice.
Anyone being short changed in this way ?
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It's really bad with cocktails too. I once ordered a cocktail jug from a bar, and as they had run out of ice, the liquid didn't even come to halfway up the jug!
What's more annoying is the increasing amount of bars adopting a no glass policy. Fair enough at night when you're out clubbing and order a Jack and coke you don't really care you get it in one of those hard plastic cups that resembles a glass, but when you're in somewhere at lunch time and you want a nice pint with your meal, I don't want the entire FUCKING taste of a £3 pint negated by it being served in what at first glance looks like a regular pint glass, but has fucking seams down the side and makes the golden liquidy goodness contained within taste like shit. Honestly, no glass policies need to have a curfew worked into them, like around 7/8pm. I can't really see many people getting violent and glassing the guy sitting next to you while they chow down on a burger.
I would have made them fill it up lol.
And they would have just made you pay extra
I think the best thing to do is NOT ask for no ice but order whatever the drinks is, e.g. a Coke or Pepsi and when they preset it to you with ice refuse to pay for it - that way they'll start seeing some waste or start getting embarrassed to fill the glass with so much ice.
I couldn't even believe it today - they didn't even ask me what drink I wanted
Actually the soft drinks companies are also being short changed here not just the consumer - they sell syrup to these outlets who mix it with water and CO2 to make the drink but if they're loading it with ice then the drinks companies are being short changed as well.
I'm pretty sure the ice was even shaped in a certain way to take up more room them normal ice cubes - the ice was in wafers so when it was put in the glass there was even less gaps for the pepsi to fill.
Few weeks back we ordered about 5 or 6 jugs of cocktails from a Wetherspoons and it was like drinking flavoured water by the time the ice melted.
those hard plastic ones that seem to be all the rage dont bother me too much, its when they bring out the flimsy plastic things like you get a BBQ, usually when there's football on etc.. they piss me off, try carrying 4 of those and you'll be covered in beer.
it seems to 3D Entertainment (formally Luminar) that have rolled out the plastic glass policy and i doubt they'd stock enough plastic and glass to have a cut off period
this wont be done on purpose i wouldnt have thought, industrial ice makers make ice in all different shapes from cubes, balls, and these thin slices you speak of.
Please feel free to setup a seperate thread - not polite to hijack a tread
We're talking about what goes into a glass not what material that glass is made from.
I did complain at the bar where they gave me the pathetic cocktail jug, but they said they had put the same amount of measures in as usual.
Plastic glasses aren't cool at all.
Hey, don't you start, you might get a telling off too
Then I'd have stabbed them up.
I think they are! I had one the other day and it was difficult to tell if it was glass or plastic. I thought it was fab. Much less breakage :thumb:
Haven't got much to say about ice but I suppose i better add something! I put 3 cubes in a spirit and mixer and 4 in a coke. I think that is good :yes:
We are trained to put ice in unless the customer specifically asks for no ice. In winter I generally ask if they want ice in it or not, but when it's busy and I'm under pressure to get orders done etc then I won't. If you don't ask for it with no ice then it's not fair to refuse to pay for it just because it has ice in it. That's just rude, and all you have to do it say "oh, sorry, I didn't realise you would put ice in it". It's not the staff's fault if they've been trained.
Oh, and we at my McD's don't put much ice in at all. We have one which is auto-fill so if we put too much ice in it would all overflow.
I don't know of any fast food places that fill your drink up around here. I wouldn't like that. But I always get water anyways so ice or not, it ends up the same.
on the cups there i was supposed to go up to a line that was printed inside it (basically on a normal glass it would be up to about half)
however if a customer specified that they wanted less or more than what i put in, i obviously had to change it for them.
i know for customers theyll feel differently (and now that i dont work there i would probably feel the same) but i used to get SOOO annoyed at people who would ask for a drink, not specify to me that they did or did not want ice, and then got reeeally shitty with me when i gave them it and it wasnt what they wanted.
if you dont want ice, TELL ME BEFORE I PUT IT IN!! :impissed:
.... but yeah, i too hate it when its filled to the top and theres no drink in it
Yes McDonalds isn't too bad - I've asked for no ice at McDonalds and seen how much the machine fills the glass to without ice and then seen them top it up ..
But I'm talking about the times when there's more ice in the glass then the product you're paying for. At KFC last night it was about 80% ice and 20% pepsi -
And no I don't think it's rude to send the drink back - bar staff are trained to screw the customer - it's about time they had a taste of what they've been dishing out all these years. It's rude to stuff an entire glass full of frozen water and expect punters to pay the full price.
Why should the customer by default have to specify they do not want a watered down drink? If the drink has already been chilled in the machine that makes it - then there should be no need at all for ice.
Also when you are abroad and you're told not to drink the local tap water - what do you think they've made the ice from?
You're in the USA - where a lot of places just give you an empty cup and let you fill it however you like - in the UK most places don't let you fill your own or go back for a free refill.
I wouldn't take it personally if someone sent a drink back - you were trained to do something which is lets face it is dishonest - adding ice to a drink is there to benefit the company far more then the customer - If your company was being totally honest they would have said to you - ask the customer if they want ice first.
I bet if you did ask first ... the vast majority of people would say no ice or just a little.
Care to explain to me as an ex barman, and the other barstaff still on here where you get that little snippet of information from? Sorry but it seems like something you either assumed or heard off a friend of a friend of a friend of a friend of a friend of a friend.....
Care to explain to us what the purpose of ice is in a drink that is already cold?
Does it improve the flavour?
As for sources of information it's common sense ..
More ice = more profits.
but if you really need one I used to work in the head office of one of the biggest drinks companies in the world.
But it don't take a genius to work out why companies add so much ice to drinks .. do you really need to have this explained to you - cos you're making out like bar people are too dumb to work it out for themselves? If you need an explaination for yourself then you should ask for yourself not bring in other people who have had the same job and can work out the reasoning behind it all for themselves.