-
Bringing Back Support Circle (July 2026)
Do you: find it difficult to be heard in Support Chat or on the discussion boards? prefer to get support in smaller groups where you get more attention? like supporting others? If you answered yes to any of those questions, we might have the perfect space for you! What is Support Circle? Based on feedback from the…
-
Weekly Schedule w/c 27/07/26
Happy Monday Everyone! Here is this week's schedule which outlines all the different support activities we've got on this week. We'll aim to post these schedules every Monday. Disclaimer: These are also subject to change based on mod and supervisor availability. If we make any changes, this post will be updated ASAP.…
-
Discussion Boards upgrade
Hi everyone, Just to let you know on Monday (27th July), our platform developers will be carrying out a system upgrade to the Discussion Boards. The update is designed to improve the overall performance of the platform, including reducing bugs and making the boards run more smoothly. We've worked closely with our…
-
Vote for our new badge!
Hi everyone! - As some of you may know, in line with our existing policy we will be deleting posts that are older than 7 years old. This is all part of how we look after your data, and keep things safe and up to date. - Understandably, some of you who have been at The Mix for longer than 7 years raised some concerns that…
-
Discussion Board Changes
Hello Community, We wanted to follow up on our previous update shared in January about upcoming changes to the Community, including the introduction of Pre-Moderation, Age Verification and opening hours for the Community Discussion Boards. These updates are about making sure the Community continues to be a safe and…
-
Annual Survey 2026
At The Mix, we want to make our services as helpful as possible. To best achieve this, we run a survey every year to help us to understand how you all use our services, what you find useful from our services and how we can improve the services so that you all get the best experience. This years annual survey for 2026 is…
-
Change Management Session (Monday 20th April 6:30pm-7:45pm)
Heya all, - As you know, the changes which were announced have finally come into place (thank you again for your patience with all of this). We have hosted a few change management sessions in the lead up to this taking place, but we want to run another one now that these changes have gone live, and give you all a space to…
-
Discussion Board update (2nd April)
Hi All, We had anticipated the boards being closed last night, but as you can see, the change didn’t take place as expected! Our IT team is working with the platform developers today to look into why the change over didn’t take effect. Our troubleshooting is often made harder due to differences in time zones (they are…
-
Boards theme update
Hi all, Following our recent update, we’ll be upgrading the theme of our discussion boards throughout the day to enable pre-moderation. While this is happening, you may notice a few technical issues, but we'll be working with our platform providers to get everything running smoothly as quickly as possible. Thank you for…
-
Mindful Art Workshop - 13/04/26
Hey everyone, how are you doing? For Stress Awareness Month, this April, we have put together a workshop to help you relax, unwind, and destress. - This Mindful Art workshop will teach you some activities that are really great for slowing anxious thoughts, processing emotions, and expressing yourself creatively. - All you…
-
Upcoming March Workshops - Rest and Friendships
Hey everyone, how are you doing? We are excited to announce that the Staff Team are going to trying out something new for you in March by hosting X2 interactive Workshops for you to come along to. The first will take place on Friday 20th March (timing tbc) and will be all about Making Connections Do you find it…
-
Some Questions About Community!
Hey all! - We have noticed some things about engagement and other things regarding Community and its activities, and we posed some questions to the Community Connectors. They gave some great insight but also suggested it would be best to give others in the Community the chance to give their ideas. - There is a question in…
-
Community Updates 2026
We want to let you know about a couple of changes to the Community, where we will be introducing Pre Moderation and Age Verification. These updates are about making sure Community continues to be a safe space. Even though some parts are still being worked on we wanted to inform you as early as possible to give you the…
-
Support Circle Sign Up (January 13th)
Would you like support from a small, structured group online? Do you like being there for others and hearing their stories? Well, we might have the perfect space for you! -- What: Support Circle is a structured online support group, where everyone takes it in turns to share while the rest of the group listens and provides…
-
Topic Threads Schedule: Every Saturday 🍀
Hello everyone, Lots of you have been sharing that you'd like more support here on the boards, and we absolutely hear you. We want to reassure you that we're still aiming for our vision of providing 7-day-a-week support, and we're working towards building the volunteer capacity that will allow us to offer that <3 In the…
-
Age Verification - Upcoming Change
Hey everyone, As you’re probably aware last week we introduced Geo-Fencing which checks if a user is in the UK. Here’s our post about it. .Thank you so much for any questions you've submitted to that thread and please do keep them coming. So what's happening with age verification? As you know, The Mix provides support for…
-
Direct Messaging (DMs)
We wanted to let you know that we’ve made the decision to turn off Direct Messages (DMs) on the Mix community. This change is part of our commitment to prioritising the safety and wellbeing of all of our members as we are a service for young people. We regularly review our features to ensure they align with best practices…
-
🛡️ Our new Confidentiality Policy (explained)
Greetings, weary travellers. 🧙♂️ This will be an info-packed post, so grab a drink and put some music on or something before settling in to read. It's information you do need to know! Before I get into it, some background context about The Mix's merger with MHI. A side-effect of this merger is that The Mix and Shout are…
-
New Mix LifeSkills Courses Now Available
Hey folks, Just a quick message to let you know that this past week The Mix published two new LifeSkills courses on our website here: https://www.themix.org.uk/self-paced-learning/?dm_i=52KI,1G4JA,6C356J,5Y8Y5,1,0,0,0. These include new modules on Anger as well as Loneliness. Check them out if you wish!
-
World Cup 2026 Sweepstake
It's 9 days until the 2026 World Cup! The first match is on Thursday 11th June 2026, so it's not long now!! ⚽️ - Here at The Mix, we've been wondering whether anyone would be interested in doing our very own light-hearted competition throughout the World Cup? You don't have to be interested in football or even follow it…
