nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Discussion Board Changes

TheMix

Hello Community,

We wanted to follow up on our previous update shared in January about upcoming changes to the Community, including the introduction of Pre-Moderation, Age Verification and opening hours for the Community Discussion Boards.

These updates are about making sure the Community continues to be a safe and supportive space for everyone. We are aiming to have it all in place Monday 30th March.

What will be changing?

Age Verification

As shared with you previously, we will be introducing age verification to make sure the people using our spaces are within our age range (13–25) and to help keep everyone safe.

From Monday 23rd March, age verification will be available for all existing members to complete by using YOTI. This process does not store photos or personal images and has been carefully tested to meet safeguarding and legal requirements.

All Community members will need to complete age verification by Monday 30th March to continue using the Community.

Pre-moderation of Discussion Boards

From Monday 30th March, the Discussion Boards will move to a fully pre-moderated system. This means posts and comments will be reviewed by our team before going live.

This additional step will help us respond more effectively to high-risk content and meet requirements under the Online Safety Act. As you are aware we are really pleased to have been able to take on new Community staff to ensure we are able to approve posts as quickly as possible.

Boards Switch-off

From Monday 30th March, the Discussion Boards will be unavailable overnight from 10pm-9am.

This change is to encourage engagement during times when staff are available to provide support, and to help reduce the risk of members posting in crisis overnight when there is no Community staff available to respond.

We understand these are significant changes and hope the changes will have minimum effect on your use and enjoyment of our discussion boards. If you have any questions or concerns, you can reply on this thread or submit a question anonymously via this Google Form: https://forms.gle/sobYaEUFBXKFAqWF7

Please note that it may take a few days for us to respond while we work with internal teams to get back to you with the right information, but we will aim to do so as soon as we can.

Thank you for being part of our Community and making it a welcoming and engaging place!

The Mix Community Team

Find more posts tagged with

Comments

Redemption

https://community.themix.org.uk/discussion/comment/3823734#Comment_3823734

Tbh though closing spaces at night can reduce the chances of people being safe

toffuna101

https://community.themix.org.uk/discussion/comment/3823738#Comment_3823738

i agree. this is just sad.

eylah

ppl who are in ‘crisis’ will be waiting long hours to try getting to talk to someone from shout. bc they take bloody long to respond to ppl.

ppl might come here in ‘crisis’ but they might feel better after posting abt what they’re feeling so taking away the community at ‘night’ is just absolutely ridiculous.

Nathan

@Redemption is spot on. I fail to see how on earth it's considered safer to switch off access at night so people can't even vent or talk, which will only just increase loneliness and isolation for a lot of members at night. Often talking is what stops people getting into that state in the first place.

SunsetDucky

I feel like whats always been liked about the boards is the fact that they were available when most text based services aren't and the fact that thats changing is threatening in a way. Like personally the only other place I may reach out to is samaritans webchat but even that is only available very limited hours which is within the bracket of the new "opening and closing times". Often its reassuring knowing theres somewhere i can reach out to at night instead of containing it and potentially having a crisis and im sure its the same as others here too

independent_

Absolutely - night time is the loneliest time for lots of people. It’s often that loneliness that leads to a crisis in the first place, not being able to share how their day was, how they feel etc. There was a recent time when coming here to the venting threads before i went to bed was actually one of the only things preventing my mental health from getting much much worse.

Redemption

Ive maybe been a bit funny recently but I dont know what is safe about limiting a space that is helpful. The community was fine as it was, we don't need these changes forced on us. We've had no input on anything just them decided and enforced on us. It just seems the "safety" is being the word to pass the book when really in this case it feels the opposite.

independent_

For what it’s worth I very much think the community staff are as much in the dark as we are sometimes. It’s not their fault but they’ve had to deal with everything we’ve had to say over the past 18 months or so. Given that incorrect information has been posted a couple of times now, I wonder how little they’re being told too.

Redemption

IIl probably still use the community as it is still a great space but I miss the 2024 days, where you could pm each other, it was anonymous, it was 24/7 etc and we had the former mods.

SunsetDucky

I thought the different display for the boards was just testing? Whys it still the awful version? Its so hard to navigate

Dancer

https://community.themix.org.uk/discussion/comment/3823896#Comment_3823896

It looks awful

independent_

@TheMix whats happening? I can still post without approval and i could post all night. But i believe there might be some people who can't post at all.

AnonymousToe

I couldn’t post at night or even at 9:24am

Edit: I still can’t post in threads by other members, only those by the mix. I think I can make my own discussions now though

Nathan

https://community.themix.org.uk/discussion/comment/3824013#Comment_3824013

@AnonymousToe a few people had that issue too. For some reason i could post throughout the entire night as could a few others. It's like they've applied it to half of the users on here and not to the other half.

independent_

@AnonymousToe oh wow that’s really weird. I could also post throughout the night. I don’t think you were the only one having that issue as Nathan said I think there were a few.