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Community Updates 2026

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  • DancerDancer Community Connector Posts: 8,299 Legendary Poster
    ellie2000 wrote: »
    Ppl can use any person's photo if they don't want to use their one

    That is a very valid point.
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • BensonEBensonE Posts: 258 The Mix Regular
    ellie2000 wrote: »
    Ppl can use any person's photo if they don't want to use their one

    From my knowledge the software uses 3d imagery scans, so Im guessing maybe it has a way to tell if its a photo graph/ image compared to a real person

    However if your point was they could use another real person face instead of own I agree
  • independent_independent_ Community Connector Posts: 10,122 An Original Mixlorian
    edited January 18
    As far as I’m aware you have to take the photo live as well and you can’t upload a photo. I have already asked on the initial thread about accessibility concerns, particularly for visually impaired people as Live Photo taking can be a challenge for us. I have managed it in the past with different companies but I have never used yoti before myself and a concern of mine is what if it doesn’t work .. I have been honest about my age from the start and 10 years would be a long time for me to be telling any fibs. If I run into accessibility issues with the platform that could be a problem as well. I’m good with tech so will likely figure it out but some others may find it more difficult.

    My other thought was if someone like myself feels more comfortable with a selfie than an ID, what if they happen to look a day over 26? Will we be able to see what age it thinks we are? Both reddit and discord verified me straight away as an adult through a selfie, but it didn’t tell me what age it thought I was. What if it just says adult are you going to be asking for ID to prove what age of adult that is?

    Ik i keep editing this but another one: same could actually apply to teens who have just turned 13 as well. You don’t suddenly look an age. I have already raised concerns about young teens and ID, but if the only option they have available to them is a selfie and that selfie thinks they’re still 12 they’re pretty screwed. I had literally just turned 13 when I joined here. Who knows if i would have got through it
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • BensonEBensonE Posts: 258 The Mix Regular
    As far as I’m aware you have to take the photo live as well and you can’t upload a photo. I have already asked on the initial thread about accessibility concerns, particularly for visually impaired people as Live Photo taking can be a challenge for us. I have managed it in the past with different companies but I have never used yoti before myself and a concern of mine is what if it doesn’t work .. I have been honest about my age from the start and 10 years would be a long time for me to be telling any fibs. If I run into accessibility issues with the platform that could be a problem as well. I’m good with tech so will likely figure it out but some others may find it more difficult.

    Yoti id software lets you upload image if i remember correctly, I haven't experienced yoti face scan technology though
  • independent_independent_ Community Connector Posts: 10,122 An Original Mixlorian
    @Nathan thank you for your insight above as well it is definitely an interesting read. I would be interested to see if the mix confirms these are the sections they are basing this decision off of.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • NathanNathan Community Connector Posts: 2,941 Boards Guru
    edited January 18
    ellie2000 wrote: »
    Ppl can use any person's photo if they don't want to use their one

    great point. There's been countless case's where this has happened with both live photo requirements, and also photo upload requirements. There are a few proven case's of it, where the 3d imagery scans have failed and easily been bypassed with fake pictures of different people.

    https://www.theverge.com/report/714402/uk-age-verification-bypass-death-stranding-reddit-discord
  • BensonEBensonE Posts: 258 The Mix Regular
    wrote: »
    ellie2000 wrote: »
    Ppl can use any person's photo if they don't want to use their one

    great point. There's been countless case's where this has happened with both live photo requirements, and also photo upload requirements. There are a few proven case's of it, where the 3d imagery scans have failed and easily been bypassed with fake pictures of different people.

    https://www.theverge.com/report/714402/uk-age-verification-bypass-death-stranding-reddit-discord

    Hello im not here to argue but I decided to read the article myself (im only about 1/4 way through) and the article does say that most common method used to trick age verification software failed when it was used on YOTI, showing that YOTI has software to prevent at least one of the methods to trick age verification

    Also the article was about using it to prove your a adult which i feel there is alot more recourse out there that allow you to use trick effectively as stated in article
  • DancerDancer Community Connector Posts: 8,299 Legendary Poster
    edited January 18
    Nathan wrote: »
    ellie2000 wrote: »
    Ppl can use any person's photo if they don't want to use their one

    great point. There's been countless case's where this has happened with both live photo requirements, and also photo upload requirements. There are a few proven case's of it, where the 3d imagery scans have failed and easily been bypassed with fake pictures of different people.

    https://www.theverge.com/report/714402/uk-age-verification-bypass-death-stranding-reddit-discord

    I don`t think people here would be that stupid.
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • DancerDancer Community Connector Posts: 8,299 Legendary Poster
    Has it been considered that this community has vulnerable people on here who might feel unsafe sharing their ID even on an official verification platform? Especially if there is a mistake with the age estimate which there can be and the people end up being banned from The Mix or if there is a data breach (which can happen) and information gets leaked and people who shouldn`t know someone`s name or where they live gets hold of it.
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • NathanNathan Community Connector Posts: 2,941 Boards Guru
    edited January 18
    Nathan wrote: »
    Sian321 wrote: »
    Thank you for your questions about which service will be authorizing the age verification checks.

    I can confirm that as shared on this thread (https://community.themix.org.uk/discussion/comment/3790150#Comment_3790150) it will indeed be YOTI who run the age verification checks.

    You can find out more about YOTI here: https://www.yoti.com/blog/seven-things-you-need-to-know-about-our-digital-ids/.

    We'll have more answers to come on this next week!

    @Sian321 that's awesome. Yoti is UK based, under the jurisdiction of the GDPR, and have never had a breach before, suggesting they have solid cyber security and great data handling practice's. I'm 100% comfortable sending a photo of my ID to them.

    @BensonE That's actually the main reason I previously spoke in this thread about Yoti being awesome, with them having a great track record, and me even being comfortable enough sending my photo ID to them if needed. You are right that the bypass didn't work on Yoti, much to it's strength, and i would argue it's the most effective system currently available.

    That being said, my concern is with the potential of emerging, more advanced spoofing. Without going into too much technical details, Yoti works by using a deep neural network in order to identify whether it's engaging with a real face or not, and shut down any spoofing attempts. This is a field of study that is rapidly evolving. Like many other technology fields, including Cyber Security, preventative methods that are effective now against it, like what yoti has, may not always be effective in future, as it bypass methods become more advanced, which is why i think it is a very valid concern to have about using others faces, real or fake ones, in future, which is why i see it as a perfectly valid concern.

    And i think the Mix intend to use it to ensure that users are below 26, and are allowed within their age remit here, which is why i drew comparison to the age detection tools in question in the article.
    Post edited by Nathan on
  • NathanNathan Community Connector Posts: 2,941 Boards Guru
    edited January 18
    Dancer wrote: »
    Nathan wrote: »
    ellie2000 wrote: »
    Ppl can use any person's photo if they don't want to use their one

    great point. There's been countless case's where this has happened with both live photo requirements, and also photo upload requirements. There are a few proven case's of it, where the 3d imagery scans have failed and easily been bypassed with fake pictures of different people.

    https://www.theverge.com/report/714402/uk-age-verification-bypass-death-stranding-reddit-discord

    I don`t think people here would be that stupid.

    @Dancer it's not a question of that, it's a simple statement of fact that it's a very valid concern that was raised, and i wanted to support it with evidence of how similar systems have in the past been bypassed using all sorts of different methods including using others face's, including deepfakes, and why it's valid to have such concerns about it. At no stage here did i describe anyone as "stupid", or ever imply user's were. There hasn't been any mention of stupidity raised in this conversation other than by yourself, which i find completely unnecessary.

    https://www.mdpi.com/2504-2289/7/1/37

    https://www.pcgamer.com/hardware/brits-can-get-around-discords-age-verification-thanks-to-death-strandings-photo-mode-bypassing-the-measure-introduced-with-the-uks-online-safety-act-we-tried-it-and-it-works-thanks-kojima/

    https://arxiv.org/abs/2202.10673
  • BensonEBensonE Posts: 258 The Mix Regular
    Nathan wrote: »
    Nathan wrote: »
    Sian321 wrote: »
    Thank you for your questions about which service will be authorizing the age verification checks.

    I can confirm that as shared on this thread (https://community.themix.org.uk/discussion/comment/3790150#Comment_3790150) it will indeed be YOTI who run the age verification checks.

    You can find out more about YOTI here: https://www.yoti.com/blog/seven-things-you-need-to-know-about-our-digital-ids/.

    We'll have more answers to come on this next week!

    @Sian321 that's awesome. Yoti is UK based, under the jurisdiction of the GDPR, and have never had a breach before, suggesting they have solid cyber security and great data handling practice's. I'm 100% comfortable sending a photo of my ID to them.

    @BensonE That's actually the main reason I previously spoke in this thread about Yoti being awesome, with them having a great track record, and me even being comfortable enough sending my photo ID to them if needed. You are right that the bypass didn't work on Yoti, much to it's strength, and i would argue it's the most effective system currently available.

    That being said, my concern is with the potential of emerging, more advanced spoofing. Without going into too much technical details, Yoti works by using a deep neural network in order to identify whether it's engaging with a real face or not, and shut down any spoofing attempts. This is a field of study that is rapidly evolving. Like many other technology fields, including Cyber Security, preventative methods that are effective now against it, like what yoti has, may not always be effective in future, as it bypass methods become more advanced, which is why i think it is a very valid concern to have about using others faces, real or fake ones, in future, which is why i see it as a perfectly valid concern.

    And i think the Mix intend to use it to ensure that users are below 26, and are allowed within their age remit here, which is why i drew comparison to the age detection tools in question in the article.

    Glad we can agree that yoti is advance
  • independent_independent_ Community Connector Posts: 10,122 An Original Mixlorian
    Dancer wrote: »
    Has it been considered that this community has vulnerable people on here who might feel unsafe sharing their ID even on an official verification platform? Especially if there is a mistake with the age estimate which there can be and the people end up being banned from The Mix or if there is a data breach (which can happen) and information gets leaked and people who shouldn`t know someone`s name or where they live gets hold of it.

    This is a very good point that i hadn’t even considered @Dancer. From what I know yoti is one of the most secure ones out there, but I agree that some people might have concerns beyond the usual ones.

    If someone is in that type of situation, which arguably might be what leads them to the mix in the first place, it is very valid for them to be concerned about it regardless of what the privacy policies say.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • TheMixTheMix Posts: 3,323 Boards Guru
    Hi all, thank you for all you feedback and questions so day. We really appreciate hearing your honest thoughts and how passionate you feel about some of the changes. We have worked with our teams across the organisation to put together a Q&A of most of the queries raised so far. There are a few more which we will also answer but thought it would be good to share with you what we can so far!

    Thank you, and feel free to ask anything else on these changes.

    The Mix Community Team

    Q&A: Upcoming Changes to The Mix Community Boards
    Q: Will age verification be mandatory to use the discussion boards?
    A: Yes. To continue using the Community, all users will need to complete age verification through Yoti. Accounts that do not complete the check will no longer be accessible.

    Q: Is age verification only for new members?
    A: No. All existing users of Community will also be required to complete the Yoti age verification process.

    Q: Who handles the age verification process?
    A: Age verification is handled by Yoti, a third-party provider.

    Q: When will pre-moderation of the discussion boards start?
    A: There is no exact date yet, but it is expected to come into effect within the next few weeks.

    Q: What does pre-moderation mean for the boards?
    A: All posts will be checked by moderators before appearing publicly. This applies to every post, including the Venting threads.

    Q: Will this cause long delays before posts are approved?
    A: The Mix has stated that they have hired additional staff and are onboarding more Boards Moderator Volunteers to minimise delays. While there may be busier periods, approving posts quickly is a stated priority.

    Q: Will posts be checked in a similar way to Childline (where approval can take hours or days)?
    A: we will aim to approve posts as quickly as possible and recognise that delays can affect the community experience. Human moderation is being prioritised for safeguarding reasons.

    Q: Will the discussion boards be available overnight?
    A: No. The boards will be closed between 10pm and 9am, and posting will be disabled during these hours.

    Q: Why are overnight posts being disabled?
    A: Overnight can be a time of increased crisis, and as the service is not staffed overnight, we want to avoid situations where users in crisis are supported only by peers without staff oversight. Users are instead directed to appropriate crisis services during these hours.

    Q: Does the Online Safety Act require pre-moderation of posts?
    A: No. The Online Safety Act does not explicitly mandate pre-moderation. However, Ofcom guidance states that organisations must take proportionate steps to safeguard children. The Mix has chosen full pre-moderation as a safety measure.

    Q: Can we see the privacy policy before age verification begins?
    A: Yes. The privacy policy can be found here

    Q: Will AI or automated moderation be used, especially overnight?
    A: At this stage, we have decided that human moderation of every post is essential for safeguarding. We will will review how pre-moderation works over time, but no automated system is planned currently.
  • BensonEBensonE Posts: 258 The Mix Regular
    @TheMix or anyone whom can put it in easy to understand language can you please explain whom ofcom is for those whom dont know?
  • DancerDancer Community Connector Posts: 8,299 Legendary Poster
    Does this mean the boards will be completely inaccessible or you just can`t post at night?
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • independent_independent_ Community Connector Posts: 10,122 An Original Mixlorian
    So posting is disabled entirely overnight?

    I’m sorry but that is ridiculous. If you insist on full pre moderation, why not let people post and just approve it in the morning?

    I have lots of issues with this, but the blanket restriction on posting overnight, at all, is my main one.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • BensonEBensonE Posts: 258 The Mix Regular
    So posting is disabled entirely overnight?

    I’m sorry but that is ridiculous. If you insist on full pre moderation, why not let people post and just approve it in the morning?

    I have lots of issues with this, but the blanket restriction on posting overnight, at all, is my main one.

    Id like to hope thats a miss communication and mix meant no over night approvals but I could be wrong
  • independent_independent_ Community Connector Posts: 10,122 An Original Mixlorian
    It doesn’t sound like it as i specifically asked this earlier on in the thread. If it was no posting at all, or no approval till morning.

    Literally everywhere else that does pre moderation approves nighttime posts in the morning.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • NathanNathan Community Connector Posts: 2,941 Boards Guru
    BensonE wrote: »
    @TheMix or anyone whom can put it in easy to understand language can you please explain whom ofcom is for those whom dont know?

    @BensonE Ofcom are the government regulator responsible for enforcing the online safety act. It's there interpretation and judgement that determines what warrants a breach, what actions should be taken and what measures are acceptable. Often when enforcement actions are taken, they often release a report explaining how they think it violated the OSA.
  • so_very_tiredso_very_tired Posts: 712 Part of The Mix Family
    The thing I was most concerned about is coming, posts needing to be verified before they are sent, basically turning TheMix into a young adults Childline. I have made my opinion clear on this about how it could prevent people from making connections and friends on here and I am willing to give TheMix a chance as I am yet to see what this will look like, but I feel like I can safely say that we are better of without this change.
  • NathanNathan Community Connector Posts: 2,941 Boards Guru
    edited January 20
    TheMix wrote: »
    Q: Does the Online Safety Act require pre-moderation of posts?
    A: No. The Online Safety Act does not explicitly mandate pre-moderation. However, Ofcom guidance states that organisations must take proportionate steps to safeguard children. The Mix has chosen full pre-moderation as a safety measure.
    Nathan wrote: »
    This was one of my biggest concerns about the OSA. It's not specifically written or ordered by law to "pre-moderate", but makes it where the only safe legal option is to go to the extreme and cover all bases with pre-moderation, so that no matter how someone at Ofcom interprets the vague requirements and what falls under it, it's still compliant with it regardless, even when stretched to it's most extreme definitions. This is why I think the Mix jumped to the safest option automatically, pre-moderation, which is also the most community disrupting sadly, to cover themselves and to protect the organisation.
    Nathan wrote: »
    I want to point out that I don't just think it's section 10, although that's the one i think played the biggest factor and is also the section i'm most familiar with from discussions at uni with IT lecturers and masters students about it. I think it's also falls under section 11, in which providers of regulated services must take all reasonable steps to ensure that their services do not facilitate harm to individuals using their services, Section 12 in which platforms must take steps to prevent children from encountering harmful content, Section 19 in which platforms must have systems in place to prevent users from encountering harmful content including through effective moderation systems, Section 21 in which providers of regulated services must assess the risks to individuals and take appropriate steps to mitigate these risks, Section 23 in which platforms must ensure that harmful content is identified and removed quickly after being posted, Section 37 in which providers must have robust content moderation systems to ensure that harmful content is quickly identified and acted upon, and section 47 in which providers of regulated services must have systems in place to ensure that harmful content is not readily accessible to users.

    I think my predictions were reasonably on the mark for this it seems, a few days back (especially section 12).

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  • DancerDancer Community Connector Posts: 8,299 Legendary Poster
    This is beginning to become a bit of a joke. You might think that all this stuff makes users feel safer but it actually steers us away from wanting to be on here and get support or support each-other because there are too many rules and there are constantly staff and moderators leaving. @TheMix And I`m sorry to say it but someone had to.
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • independent_independent_ Community Connector Posts: 10,122 An Original Mixlorian
    It does make me question whether the removal of DMs was, for lack of a better word, an arse covering move also, which was adamantly denied at the time.

    The law doesn’t explicitly require it, but it’s the option that is guaranteed, as is pre moderation.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • DancerDancer Community Connector Posts: 8,299 Legendary Poster
    It does make me question whether the removal of DMs was, for lack of a better word, an arse covering move also, which was adamantly denied at the time.

    The law doesn’t explicitly require it, but it’s the option that is guaranteed, as is pre moderation.

    Of course it would be denied as an arse covering.
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • NathanNathan Community Connector Posts: 2,941 Boards Guru
    TheMix wrote: »
    Q: Will AI or automated moderation be used, especially overnight?
    A: At this stage, we have decided that human moderation of every post is essential for safeguarding. We will will review how pre-moderation works over time, but no automated system is planned currently.

    This is what disturbs me the most about this, because rather than even investigating the possibility of using AI moderation or automated filtering, in order to minimise disruption to the community, the Mix aren't even considering it. Even just investigating it's potential use for in future would be clear proof there doing their best to mitigate as much of this as they can, but instead it's ruled out before ever being given a chance, or tested to see how effective it is at flagging posts, with only vague mentions of "future" reviews being offered. I just think they're not taking all options seriously at all, and failing to give any reasonable explanation for a lot.

    Side by Side are a UK only based organisation too for example, and they worked around it by having automated screening of posts before they went live. Even from a corporate and legal stance, there's no genuine argument as to why a similar system can't be used here.
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