Homeโ€บ Help Desk
If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Want to share your experience of using our Community?

We're collecting Community Case Studies which could be used on our website, on social media, shared with our volunteers, or shared with third parties who may be interested to hear how online communities help people.

Click here to fill out our anonymous form

not getting notifications from the mix.

2ยป

Comments

  • RiverRiver Community Connector Posts: 4,952 The Mix Elder
    Not getting @ but getting everything else saying people have commented on such and such a post
    โœจ โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐’ถ๐“‹โ„ฏ. โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐“Š๐’พ๐“ˆโ„ฏ๐’น. โ„ ๐’ถ๐“‚ ๐“Œ๐’ฝโ„ด ๐’พ๐“‚ ๐“‚โ„ฏ๐’ถ๐“ƒ๐“‰ ๐“‰โ„ด ๐’ทโ„ฏ โœจ

    โœจ ๐’ฏโ„‹โ„๐’ฎ โ„๐’ฎ โ„ณโ„ฐ โœจ
  • eylaheylah Posts: 9,199 Supreme Poster
    @Katie @toffuna101 just tagged me in a post but it didnโ€™t come through. maybe itโ€™s not sorted ๐Ÿ˜‚๐Ÿ˜ซ
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • KatieKatie Community Manager Posts: 1,462 Wise Owl
    eylah wrote: ยป
    @Katie @toffuna101 just tagged me in a post but it didnโ€™t come through. maybe itโ€™s not sorted ๐Ÿ˜‚๐Ÿ˜ซ
    I'll keep looking into it @eylah apologies in the meantime !
  • eylaheylah Posts: 9,199 Supreme Poster
    been mentioned twice now im getting none of them.
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • eylaheylah Posts: 9,199 Supreme Poster
    ive stopped getting emails now for when ppl reply to a post etc. and my notifications are a hit and miss too.
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • eylaheylah Posts: 9,199 Supreme Poster
    im getting no notifications now. :/ lol
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • RiverRiver Community Connector Posts: 4,952 The Mix Elder
    @eylah you might get blasted with emails but have you followed every category? Or the main ones that you use
    โœจ โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐’ถ๐“‹โ„ฏ. โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐“Š๐’พ๐“ˆโ„ฏ๐’น. โ„ ๐’ถ๐“‚ ๐“Œ๐’ฝโ„ด ๐’พ๐“‚ ๐“‚โ„ฏ๐’ถ๐“ƒ๐“‰ ๐“‰โ„ด ๐’ทโ„ฏ โœจ

    โœจ ๐’ฏโ„‹โ„๐’ฎ โ„๐’ฎ โ„ณโ„ฐ โœจ
  • eylaheylah Posts: 9,199 Supreme Poster
    i follow everything <3
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • Sian321Sian321 Community Manager Posts: 2,531 Boards Guru
    Thank you for reporting folks - we're looking into it!
  • KatieKatie Community Manager Posts: 1,462 Wise Owl
    So I've had a look and I can see all your notifications are switched on @eylah so you should be getting them - so I'm not sure what is happening here!

    I'll make sure to chase this up tomorrow when the tech team are back in as I'm mindful they don't work weekends! Apologies in the meantime
  • eylaheylah Posts: 9,199 Supreme Poster
    thankyou @Sian321 @Katie and @River <3
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • eylaheylah Posts: 9,199 Supreme Poster
    im getting nothing now. no mentions no emails. no notifications.
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • RiverRiver Community Connector Posts: 4,952 The Mix Elder
    Iโ€™m not getting any notifications again
    โœจ โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐’ถ๐“‹โ„ฏ. โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐“Š๐’พ๐“ˆโ„ฏ๐’น. โ„ ๐’ถ๐“‚ ๐“Œ๐’ฝโ„ด ๐’พ๐“‚ ๐“‚โ„ฏ๐’ถ๐“ƒ๐“‰ ๐“‰โ„ด ๐’ทโ„ฏ โœจ

    โœจ ๐’ฏโ„‹โ„๐’ฎ โ„๐’ฎ โ„ณโ„ฐ โœจ
  • eylaheylah Posts: 9,199 Supreme Poster
    im not getting emails now
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • Sian321Sian321 Community Manager Posts: 2,531 Boards Guru
    Thanks for flagging folks - I'll shoot an email to the tech team now to follow up about this. @eylah , @River
Sign In or Register to comment.