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Not logging in

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  • JustVJustV Inactive Posts: 5,640 Part of The Furniture
    Millie2787 said:
    1. it goes through phases of being okay for a few days and then it goes back to logging me out again 
    2. Mine started in November but again it seems to fix itself for a bit and then do it again.
    3. i occasionally  use my laptop and it never does it on that just my phone

    @Mike  
    Thanks @Millie2787! I'll pass this on to our techies and get back with an update, possibly via PM. :)
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
  • SienaSiena Inactive Posts: 15,759 Skive's The Limit
    edited March 2020
    its still not working. There are some threads from sex and relations and health and wellbeing im trying to reply to people and its just not letting me on my profile to comment? 
    ~Probably dead now
  • SienaSiena Inactive Posts: 15,759 Skive's The Limit
    When will this get fixed it's doing my head in
    ~Probably dead now
  • SienaSiena Inactive Posts: 15,759 Skive's The Limit
     ?
    ~Probably dead now
  • Millie2787Millie2787 Community Connector Posts: 5,217 Part of The Furniture
    I think it may be harder for them to be working on bugs at the moment as there all working from home @Shaunie :) 
    Sometimes all you need is one person to believe in you , for you to begin to believe in yourself.
  • Former MemberFormer Member Posts: 77 Budding Regular
    Same! I logged in on my phone the other day but it wouldn't actually do the log in, kept sending me back to the boards page I was on before without the black bar at the top. Had to refresh and re-enter login details a bunch before it worked. 
  • JustVJustV Inactive Posts: 5,640 Part of The Furniture
    edited September 2024
    Sorry guys - I know we dropped the ball on this one a bit! Issues like this couldn't be prioritised recently because we had a lot of other things on our plate, including the COVID situation. As @Millie2787 said we're also all working from home which has involved a lot of changes behind the scenes. :)

    @Shaunie @Past User are you still getting this? And if so, do the fixes mentioned before work?

    Just for some insight: when issues are intermittent (not constant), they're harder to debug. It's also tricky if we can't replicate the issue with our own accounts, because it means testing is harder. With most issues we usually also have to chat with the techies over at Vanilla, who host our software, which can make these things take a bit longer. :)
    Post edited by TheMix on
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
This discussion has been closed.