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1-2-1 Chat on the Mix

Former MemberFormer Member Posts: 193 Trailblazer
in Help Desk
Hi everyone, I'm new here, and was just wondering if anyone has tried the Mix's 1-2-1 Chat feature? If so, did you find it helpful and what was it like? Wondering about trying it, but feeling a bit scared to and not really sure what it involves....

Comments

  • Former MemberFormer Member Lyrical Poster Posts: 5,462 Part of The Furniture
    Hey Ariana, 

    Welcome to The Mix

    I personally haven't used the 1-1 chat service on here, but we are super friendly and supportive and a great community so I am sure if you do try the service you'll find it helpful, :heart:

    I think the aim with the 1-1 chat service is to explore your situation and signpost to other organisations which may benefit from you,

    Hope this has helped, try not to worry to much. :heart:
  • Former MemberFormer Member Fruit loop Posts: 2,761 Boards Guru
    Hey Ariana echoing banana here 

    I've not used the 1-2-1 chat but I hear a lot of people like it :) 


  • Former MemberFormer Member Posts: 193 Trailblazer
    edited September 2024
    Thank you @*BananaMonkey* and @Past User , that's good to hear.  :) Still sort of finding my way around and seeing what's here, but feel very welcome already.
    Post edited by TheMix on
  • Former MemberFormer Member Lyrical Poster Posts: 5,462 Part of The Furniture
    edited September 2024
    Ariana said:
    Thank you @*BananaMonkey* and @Past User , that's good to hear.  :) Still sort of finding my way around and seeing what's here, but feel very welcome already.
    We're a lovely bunch, it's a great community. I've been a part of this community for about 7 years now, I don't seek support, I just support others :heart: 


    Post edited by TheMix on
  • Former MemberFormer Member Posts: 193 Trailblazer
    That's great you've been here so long @*BananaMonkey* and that you like supporting others. Just so long as you remember to take good care of yourself too! This does seem like a very friendly place.
  • Former MemberFormer Member Lyrical Poster Posts: 5,462 Part of The Furniture
    Ariana said:
    That's great you've been here so long @*BananaMonkey* and that you like supporting others. Just so long as you remember to take good care of yourself too! This does seem like a very friendly place.
    :heart:
  • TheMixTheMix Posts: 3,328 Boards Guru
    edited September 2024
    Hey @Past User, and welcome to the community. :) Always good to get some first hand experiences and opinions of these things.

    Just to add some info about the service itself: it's a little different to the way the community functions. Where the boards and group chat are designed for long-term use, our 1-2-1 service is more geared towards finding support options for you to then go on and contact. You could think of the 1-2-1 service a bit like a hospital triage - they'll listen to what's on your mind, then find the best place for you to get support based on what you've shared with them.

    Hope that helps, and best of luck if you do give it a go. :) 

    Mike & the team
    Post edited by TheMix on
  • Former MemberFormer Member Posts: 193 Trailblazer
    Thank you @The Mix for explaining what the different things are for, that's really helpful. I haven't worked out how to join a group chat yet but I quite like the sound of that. Think that's maybe more what I'm looking for. Would just really like to feel less alone with everything.
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