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1-2-1 Chat on the Mix

ArianaAriana Posts: 193 The Mix convert
in Help Desk
Hi everyone, I'm new here, and was just wondering if anyone has tried the Mix's 1-2-1 Chat feature? If so, did you find it helpful and what was it like? Wondering about trying it, but feeling a bit scared to and not really sure what it involves....
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Comments

  • *BananaMonkey**BananaMonkey* Lyrical Poster Posts: 5,102 The Mix Elder
    Hey Ariana, 

    Welcome to The Mix

    I personally haven't used the 1-1 chat service on here, but we are super friendly and supportive and a great community so I am sure if you do try the service you'll find it helpful, :heart:

    I think the aim with the 1-1 chat service is to explore your situation and signpost to other organisations which may benefit from you,

    Hope this has helped, try not to worry to much. :heart:
    " And everywhere I am, there you'll be, your love made me make it through, oh I owe so much to you "
    " So I say thank you for the music, the songs I'm singing, thanks for all the joy they're bringing, who can live without it, I ask in all honestly what would life be? Without a song or a dance, what are we? So I say thank you for the music, for giving it to me "
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  • LaineLaine Llama Mama Posts: 1,333 Fanatical Poster
    Hey Ariana echoing banana here 

    I've not used the 1-2-1 chat but I hear a lot of people like it :) 


    🌈Positive thoughts🌈 

    "Maybe it's not my weekend,  but it's gonna be my year" ~ All Time Low

    "No one else is dealing with your demons, meaning maybe defeating them could be the beginning of your meaning friend" ~ TOP

    "What's gonna be left of the world if you're not in it?" ~ Bastille
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  • ArianaAriana Posts: 193 The Mix convert
    Thank you @*BananaMonkey* and @Laine , that's good to hear.  :) Still sort of finding my way around and seeing what's here, but feel very welcome already.
    The Mix
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  • *BananaMonkey**BananaMonkey* Lyrical Poster Posts: 5,102 The Mix Elder
    Ariana said:
    Thank you @*BananaMonkey* and @Laine , that's good to hear.  :) Still sort of finding my way around and seeing what's here, but feel very welcome already.
    We're a lovely bunch, it's a great community. I've been a part of this community for about 7 years now, I don't seek support, I just support others :heart: 


    " And everywhere I am, there you'll be, your love made me make it through, oh I owe so much to you "
    " So I say thank you for the music, the songs I'm singing, thanks for all the joy they're bringing, who can live without it, I ask in all honestly what would life be? Without a song or a dance, what are we? So I say thank you for the music, for giving it to me "
    The Mix
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  • ArianaAriana Posts: 193 The Mix convert
    That's great you've been here so long @*BananaMonkey* and that you like supporting others. Just so long as you remember to take good care of yourself too! This does seem like a very friendly place.
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  • *BananaMonkey**BananaMonkey* Lyrical Poster Posts: 5,102 The Mix Elder
    Ariana said:
    That's great you've been here so long @*BananaMonkey* and that you like supporting others. Just so long as you remember to take good care of yourself too! This does seem like a very friendly place.
    :heart:
    " And everywhere I am, there you'll be, your love made me make it through, oh I owe so much to you "
    " So I say thank you for the music, the songs I'm singing, thanks for all the joy they're bringing, who can live without it, I ask in all honestly what would life be? Without a song or a dance, what are we? So I say thank you for the music, for giving it to me "
    Flag ·
  • The MixThe Mix Posts: 2,415 Community Managers
    Hey @Ariana, and welcome to the community. :) Always good to get some first hand experiences and opinions of these things.

    Just to add some info about the service itself: it's a little different to the way the community functions. Where the boards and group chat are designed for long-term use, our 1-2-1 service is more geared towards finding support options for you to then go on and contact. You could think of the 1-2-1 service a bit like a hospital triage - they'll listen to what's on your mind, then find the best place for you to get support based on what you've shared with them.

    Hope that helps, and best of luck if you do give it a go. :) 

    Mike & the team
    We're @Aife, @Mike, @Italia and @Ed_ - the staff team here at The Mix. We don't provide support via this account, but if you have any questions about the boards or need a hand finding your way around, feel free to drop us a message. Alternatively, you can head over to the Help Desk.
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  • ArianaAriana Posts: 193 The Mix convert
    Thank you @The Mix for explaining what the different things are for, that's really helpful. I haven't worked out how to join a group chat yet but I quite like the sound of that. Think that's maybe more what I'm looking for. Would just really like to feel less alone with everything.
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