Home› Help Desk
If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Read the community guidelines before posting ✨
Please help us out!

We have our annual survey out, asking a few questions about you, your needs and preferences, and the impact of our services. It should take around 5-8 minutes and by completing it, you will be entered for a chance to win a £200 Love2Shop voucher (in line with our privacy policy)

Click here to fill out our survey.

Hi

Former MemberFormer Member Fast NewbiePosts: 23 Boards Initiate
in Help Desk
Hi I am not to sure where to put this so I hope this is right. I had an email saying Themix deleted my post and sent me a message but my email only shows the begginging of it and when I log in it dosent show I have a new message so I cant read it all.

Comments

  • TheMixTheMix Posts: 3,328 Boards Guru
    edited September 2024
    Hey @Past User

    Welcome to the boards. It's great to have you here. :)

    That sounds strange messages aren't coming through to your account. Would you be able to send us a message by clicking this link here. I can send our message through to you again. :)

    All the best,

    - Aife
    Post edited by TheMix on
  • Former MemberFormer Member Fast Newbie Posts: 23 Boards Initiate
    Hi I clicked on it and it says Sorry, you are not authorized to view this page.
    Please try logging in or logging in as different user Login or send a message to the admin
  • TheMixTheMix Posts: 3,328 Boards Guru
    edited September 2024
    Hey @Past User I'm not quite sure why you're not able to view the messages page, everything looks fine on your account. Would you be able to email us at info@themix.org.uk and we can get back to you there. :)

    All the best,

    - Aife
    Post edited by TheMix on
  • Former MemberFormer Member Fast Newbie Posts: 23 Boards Initiate
    What do I say? Will it go to you?
  • Former MemberFormer Member Fast Newbie Posts: 23 Boards Initiate
    Can you try sending me another message please
  • Former MemberFormer Member Fast Newbie Posts: 23 Boards Initiate
    Can you also just tell me here why my post was deleted I didnt know I did anything wrong
  • TheMixTheMix Posts: 3,328 Boards Guru
    edited September 2024
    Hey there @Past User - we've just dropped you another PM, where we'll clear up these questions for you. :) And yep, if you private message us it goes directly to the staff team (currently myself, Aife and Emma).

    Cheers,
    Mike
    Post edited by TheMix on
Sign In or Register to comment.