Home Help Desk Bugs and other issues

So. Much. SPAM! At the moment!

independent_independent_ Resident Coffee AddictScotlandPosts: 5,258 Part of The Furniture
There's sooooooo much spam at the moment mostly with people posting dodgy links!! So odd!
“Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”

Comments

  • The MixThe Mix The Mix HQPosts: 2,579 Staff Team
    Hey independent,

    Yeah we've noticed there's been so much spam recently! Thank you to everyone who have been reporting these posts to us, if anyone does see any spam we might have missed, feel free to report those posts and put "spam" as the reason. :)

    All the best,

    - Aife
    We're @Mike, @Connor, @Emma_, @Italia and @Ed_ - the staff team here at The Mix. We don't provide support via this account, but if you have any questions about the boards or need a hand finding your way around, feel free to drop us a message. Alternatively, you can head over to the Help Desk.
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru
    I'll keep a hawk eye out and report any spammers
  • The MixThe Mix The Mix HQPosts: 2,579 Staff Team
    Princesa wrote: »
    I'll keep a hawk eye out and report any spammers

    Thanks @Princesa!

    Mike
    We're @Mike, @Connor, @Emma_, @Italia and @Ed_ - the staff team here at The Mix. We don't provide support via this account, but if you have any questions about the boards or need a hand finding your way around, feel free to drop us a message. Alternatively, you can head over to the Help Desk.
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 5,258 Part of The Furniture
    I'll try to remember to report as much as I can - I just hate clicking on those posts y'know what I mean. Thanks for replying. See I thought that was what the spam bot was for on signup - it seems some spammers aren't really phased by those!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru
    Spammers forever change their usernames, and that never helps, @independent
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 5,258 Part of The Furniture
    Definitely. It's really, really frustrating. And of course the same spammer could sign up multiple times... I could rant for hours!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru
    I wonder if there is some anti-spam software that auto-detects spammers when they register to post?
  • The MixThe Mix The Mix HQPosts: 2,579 Staff Team
    I could rant for hours!

    We could (and have) too. ;)

    Yep, this is really frustrating for sure. We do currently use a CAPTCHA, but unfortunately it's a little outdated so some spammers are slipping through. Due to the limitations of the software we use, we're unable to upgrade it right now. It's also worth noting that although most will be bots, some of the spammers are human, meaning there isn't always a way to 'fool' them with anti-spam software.

    That being said, in the not-too-distant future we are going to be migrating to new software, which will solve a lot of our problems. :) Thankfully we also have a team of anti-spammers who help the mod team out with removing the posts and banning the users, and without them we'd pretty lost!

    Thanks for bearing with us guys, and reporting the posts as you see them. It really is a huge help. :yes:

    Mike
    We're @Mike, @Connor, @Emma_, @Italia and @Ed_ - the staff team here at The Mix. We don't provide support via this account, but if you have any questions about the boards or need a hand finding your way around, feel free to drop us a message. Alternatively, you can head over to the Help Desk.
Sign In or Register to comment.