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Virgin Megastores
Former Member
Posts: 1,876,323 The Mix Honorary Guru
in General Chat
Whats virgin megastores like for taking things back. I bought a CD on saturday but im not that keen on it so wanna take it back or at least exchange. The problem is that my reciept has gone walkabouts, the CD howvere still has all the stickers on even the security sticker that stops you opening it. Are they normally leaniant when taking products back.
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http://www.thesite.org/homelawandmoney/askthesiteqandas/legalandrightsqandas/trousertrouble
You'll see that you can only be sure to get a refund if something you bought is broken. That's not to say you won't, just that it will be down to whoever serves you and the store's polict - even with a receipt.