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1 - 1 chat problem

Former MemberFormer Member Posts: 335 The Mix Regular
edited January 2023 in Help Desk
Hello, I had a 1 - 1 chat problem. I joined the thing after putting my details in I waited a while and it said connecting to the agent. After a while, it literally stopped with that and said thank you for chatting with us when I hadn't even chatted. The same thing happened to my friend the other day, it didn't work and she sat there for a long time. 
Post edited by JustV on

Comments

  • Former MemberFormer Member ☕🌻☕ Posts: 12,938 Born on Earth, Raised by The Mix
    There was a thread about this recently! I believe the mix are looking into it! 

    @The Mix just gonna ping them so they are aware it's still doing it
  • JustVJustV Community Manager Posts: 5,612 Part of The Furniture
    Yep, this is one we're aware of @AnneFrypan but thanks for letting us know it's happening for you too - that's useful info. I'm going to close this thread but feel free to help us issue-bust it over in the first report thread, and if anything changes that's a great place to let us know. :3
    All behaviour is a need trying to be met.
    The truth resists simplicity.
This discussion has been closed.