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Task Bar (I think that's what it's called)

in Help Desk
On my iPad and sometimes my laptop, the buttons at the top (notifications, inbox and bookmarks) don't work. When I press on them, nothing comes up even if I know I have a message, I have to go to my account page and get to them that way.
Also, sometimes I press on inbox and it comes up with bookmarks, or if I press notifications it comes up with inbox?
Also, sometimes I press on inbox and it comes up with bookmarks, or if I press notifications it comes up with inbox?
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