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The points system
TheMix
Posts: 3,092 Boards Guru
Afternoon Mixlorians!
As with any online community, we have rules and guidelines we expect you to follow. When these are consistently broken, we may put you on a temporary break which can be short term or long term depending on the situation. Currently, if we’re close to putting you on a break, we will talk this through with you via PM to help you work through any barriers you're facing on the community.
Do I have points right now?
Don't let this worry you
Please give us your feedback
As with any online community, we have rules and guidelines we expect you to follow. When these are consistently broken, we may put you on a temporary break which can be short term or long term depending on the situation. Currently, if we’re close to putting you on a break, we will talk this through with you via PM to help you work through any barriers you're facing on the community.
However, we’re conscious that some of our guidelines do naturally have grey areas, and what could lead to a break isn’t always as a clear as it could be. Breaking some guidelines isn’t as big of a deal as others, and it can generally be a little confusing.
To help clear this up, we’re trying something that is fairly standard in the rest of the online world – a points system. You could think of it like how you get points on driving licenses – you reach a certain number and then can’t drive for x number of months. Some communities use a three strike policy and others have more complex systems. Either way, you typically get banned (temporarily or permanently) when you reach a certain number of strikes or points.
Our hope is that our version of this will give you an idea of exactly what could lead you to a warning or a break, and let you keep an eye on how close you might be to that. It should make these things clearer for all of us.
So, how does the new points system work?
We have guidelines that we ask everyone to follow when joining the boards and group chat. If you break the guidelines of the space you're using, we will typically give you points for it.
If we do, we will PM you directly to tell you. We'll explain what guideline you broke, tell you how many points we added, and give you an update on your current total.
We may also work with you on ways to manage your behaviour if that's something you find useful.
Unless we have no way to contact you, we will never give you points without your knowledge.
Once your account reaches 30 points, you will be put on a temporary break from using the boards and/or chat.
What are points given for?
You can find the breakdown of what we give points for over in the main informational post. There is also an FAQ there, and we'll update that as we get questions.
Do I have points right now?
As of this launch, everyone's points are at zero. If you have recently been told that you are close to a break, we will PM you directly to explain where you stand. If you're already on a break from either the boards or group chat (or both), that won't change.
Don't let this worry you
We're not expecting
everyone to stay at zero points all the time. It should be fairly
common for people to have up to 10 points, because we
all overshare sometimes, act impulsively, or misunderstand things. We're all human
and that's why we have moderators.
If
we message you to say you've been given points, it's truly not
personal. It doesn't affect how we see you and it doesn't mean you're in
trouble. Think of it like the usual messages we send if we need to edit
your posts - it'll be the exact same thing, only we're keeping a record
to check if something becomes a regular occurrence that we might need
to chat to you about.
Please give us your feedback
This process is still in beta for us right now, so we'll be adjusting things and making changes as we go. Please let us know what you think in this thread. We might not be able to make every change suggested, but we will take everything on board.
The Community Team
PS, before asking a question, check the FAQ in the main post!
Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.
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Post edited by JustV on
2
Comments
i dont wanna get banned.
(Personally my opinion is if someone fights back when being provoked seriously, it's not Thier fault)
Exactly. It just seems unfair to have them in the same point section. If someone provokes and goes for you, it's literally natural to stick up for yourself. I'm just. Maybe I'm just being sensitive about it, I just really don't think it's fair
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Sorry I'm not trying to cause an issue. I'm just struggling to understand how they belong in the same point section for reasons said above
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someone's provoking you on the boards. You report it. It starts taking over other threads. You try to ignore it. It take 24 hours (or longer or less) the report to be acknowledged, by that time the person probably would snap..
And then in theory they should be different sections because you can only ignore for so long and sometimes it might move over to social media, yet the person being provoked is doing everything and trying hard to not react and then they finally do because even after reporting it etc it takes too long etc
See what I'm trying to say? Im trying my best to explain but I'm in a lot of pain and it's making me struggle to get what I need to say, out
There's also a huge difference between being provoked on the boards and in chat. In chat it can be sorted quickly, less chance to react. On the boards it's not that easy
Think this is a good idea though.. though a tricky one, as it's been said sometimes people break the guidelines by accident.. as someone who suffers from disassociation there's been times in chat that I have no recollection off (I have told yous to boot me if I'm not myself cause of this) I know I have to take responsibility for my actions but is that really fair when it's something I can't control?
Also if someone came into chat in crisis and you had to get help for them, would they get points for reaching out for help when they need it most?
My memory is a bit bad. But I think In past ages ago in group chat I haven't been able to move on from something that's upset me and was froze. I guess it was fair enough if I was told to stop & didnt ( but now i would stop- if I was told). But I just don't think should be told to stop in first place. think should be able to vent about something that's upset you.
Edit - my memory must be bad cause surely that didn't happen cause reading over it does sound stupid if happened. Does this happen or did I imagine it?
Maybe @The Mix could be more specific though with the thing about the unwritten rules even if it is in a pm.
I also agree with your idea about the amount of points being visible to you and only you (except mods of course.)
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous
someone's provoking you on the boards. You report it. It starts taking over other threads. You try to ignore it. It take 24 hours (or longer or less) the report to be acknowledged, by that time the person probably would snap..
And then in theory they should be different sections because you can only ignore for so long and sometimes it might move over to social media, yet the person being provoked is doing everything and trying hard to not react and then they finally do because even after reporting it etc it takes too long etc
See what I'm trying to say? Im trying my best to explain but I'm in a lot of pain and it's making me struggle to get what I need to say, out
There's also a huge difference between being provoked on the boards and in chat. In chat it can be sorted quickly, less chance to react. On the boards it's not that easy
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Sorry i I don’t actually know what the point is I’m making but more of a reflection and that on further thinking I think the mix you guys are right on your stance and I didn’t realise this before.
Maybe not irrevant to thread sorry just kinda annoying that it would happen/has
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And not something like this that sounds less kind and more blunt and like the person did something wrong.
"Hey (name),
Just wanted to drop by to say we edited a recent post of yours to remove this line *insert part that was removed*
That's because we have a guideline to not describe methods of self-harm, as that's triggering.
*insert amount of points* (But don't worry too much about what you said).
Let us know if you have any questions.
Take care,
(mod's name) and the team"