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Chatwee is still broken

DancerDancer Community Champion Posts: 7,638 Master Poster
edited January 2023 in Help Desk
Chatwee is still not working. It hasn't been working since 6:50pm last night. Please work tonight Chatwee. We want chat. @The Mix is there any way to try and fix it or get in touch with Chatwee? 
"There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous 
Post edited by JustV on

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  • TheMixTheMix Posts: 3,039 Boards Guru
    Kasa2103 said:
    Chatwee is still not working. It hasn't been working since 6:50pm last night. Please work tonight Chatwee. We want chat. @The Mix is there any way to try and fix it or get in touch with Chatwee? 
    Hey @Kasa2103,

    Thanks for letting us know about this this morning. Looks like it was a long outage!

    Everything is working okay for now (touch wood), so looks like we're set to go for tonight. :) We've been doing everything we can, including talking to their support team, to make sure things get sorted as quickly as possible.

    Mike & the team :)

    We're @Aife, @Emma_, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

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