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Chatwee Bug Form

TheMixTheMix Posts: 3,095 Boards Guru
edited October 2018 in Community Announcements
Hey everyone!

We've made a chat bug form where you can report any problems and issues that you're currently experiencing with the chat software. We'll then report any bugs to Chatwee to fix :)

- Aife & Mike
We're @Aoife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
Post edited by TheMix on

Comments

  • SienaSiena Posts: 15,673 Skive's The Limit
    Ironically i can’t fill out the chat bug form because of some bug/problem and can only see left side of the form
    “And when they look at you, they won't see everything you've been through. They won't see the **** that turned to scars that began to fade with time. They won't see the heartbreaking things that shook up and changed your entire world. They won't know how many tears you cried or even what it was you were crying about. They won't see how strong you had to be because you had no other choice. What they will see though is how compassionate you are because you experienced pain. What they will see is how kind you are because you experienced how cruel the world is. What they will see is how good you are because you've seen how bad things or people can be. The difference between you and your experiences are who you choose to be, despite everything that could have turned you cold and unkind.You are the good the world needs and the best of us.” ~ Kirsten Corley
  • TheMixTheMix Posts: 3,095 Boards Guru
    Shaunie wrote: »
    Ironically i can’t fill out the chat bug form because of some bug/problem and can only see left side of the form

    giphy.gif

    Are you still having this problem, Shaunie? Are you using mobile?

    Things look okay on our side, but happy to look into it if you still can't see the full form. :)

    Mike
    We're @Aoife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • SienaSiena Posts: 15,673 Skive's The Limit
    Yeah. It doesn’t allow me to see on my phone and iPod. So not sure if most have problem.. maybe would work on laptop though
    “And when they look at you, they won't see everything you've been through. They won't see the **** that turned to scars that began to fade with time. They won't see the heartbreaking things that shook up and changed your entire world. They won't know how many tears you cried or even what it was you were crying about. They won't see how strong you had to be because you had no other choice. What they will see though is how compassionate you are because you experienced pain. What they will see is how kind you are because you experienced how cruel the world is. What they will see is how good you are because you've seen how bad things or people can be. The difference between you and your experiences are who you choose to be, despite everything that could have turned you cold and unkind.You are the good the world needs and the best of us.” ~ Kirsten Corley
  • TheMixTheMix Posts: 3,095 Boards Guru
    Hey @Shaunie hmm that's so strange! It might be how the form is displaying on the boards. Does this link work for you? - ​https://goo.gl/forms/xDjHbmB8WFweYgnN2

    Hope it works!

    - Aife
    We're @Aoife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • SienaSiena Posts: 15,673 Skive's The Limit
    Ah yeah that works. Thanks!
    “And when they look at you, they won't see everything you've been through. They won't see the **** that turned to scars that began to fade with time. They won't see the heartbreaking things that shook up and changed your entire world. They won't know how many tears you cried or even what it was you were crying about. They won't see how strong you had to be because you had no other choice. What they will see though is how compassionate you are because you experienced pain. What they will see is how kind you are because you experienced how cruel the world is. What they will see is how good you are because you've seen how bad things or people can be. The difference between you and your experiences are who you choose to be, despite everything that could have turned you cold and unkind.You are the good the world needs and the best of us.” ~ Kirsten Corley
  • TheMixTheMix Posts: 3,095 Boards Guru
    Hey @Shaunie that's great to hear! :yippe:
    We're @Aoife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
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