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Chats tonight (Wednesday 06/12/2017)

TheMixTheMix The Mix HQPosts: 2,773 Staff Team
UPDATE: We'll definitely be using the new software tonight. We'd recommend using any browser except Internet Explorer or Edge - for some reason, while using those browsers, it shows you duplicates of every message (meaning you see everything twice). It works perfectly on the other browsers though!


Morning all :rainbow2:

Support chat and general chat are running tonight, both from 8-9:45pm (15 minutes extra so we can spend some time getting used to the new software :) ).

Support chat: A place to talk about anything on your mind in a safe, supportive environment. Elena and Rayne will be modding.

General chat: A place for more light-hearted chat about pretty much anything be it TV, music, the weather, that hilarious video you saw on YouTube etc. Sand will be modding.

NB: Today is also the launch of our new chat software! I'll post here once we're finished implementing it to confirm that it's working and that we're definitely using it tonight. :)

Stay tuned for an update!

Mike
We're @Aife, @Connor, @Emma_, and @Mike - the staff team here at The Mix.

If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.

Comments

  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,813 Legendary Poster
    Posting so I remember to check back - I have the memory of a goldfish 😂😂
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • TheMixTheMix The Mix HQPosts: 2,773 Staff Team
    giphy.gif

    Success! We'll definitely be using ChatWee tonight.

    We are aware of one issue you folks raised where, on Internet Explorer, you see doubles of every message. We're not sure why this is happening or how to fix it, so for the time being we'd suggest using another browser. It functions perfectly on all others. :)

    Mike
    We're @Aife, @Connor, @Emma_, and @Mike - the staff team here at The Mix.

    If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

    Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

    We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,813 Legendary Poster
    The Mix wrote: »
    giphy.gif

    Success! We'll definitely be using ChatWee tonight.

    We are aware of one issue you folks raised where, on Internet Explorer, you see doubles of every message. We're not sure why this is happening or how to fix it, so for the time being we'd suggest using another browser. It functions perfectly on all others. :)

    Mike

    Yaaaaaaay!!!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • LaineLaine Fruit loop Gone for gooPosts: 2,766 Account Deactivated
    I'll just have to make do with seeing double or die trying because I can't use any other browsers :crying: :lol::lol::lol:

    (also I think you forgot to add links Mike :lol:)

    🌈Positive thoughts🌈

    "This is my family. I found it, all on my own.
    It's little, and Broken, but still good. Yeah. Still good." ~ Stitch

    "Lately, I've been struggling with all the simple things in my life" ~ Cian Ducrot

    "I don't know if it's because my heart hurts or I'm insecure" ~ Juice Wrld
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,813 Legendary Poster
    Laine wrote: »
    I'll just have to make do with seeing double or die trying because I can't use any other browsers :crying: :lol::lol::lol:

    (also I think you forgot to add links Mike :lol:)

    Me too, and unless I use my phone (which I will try to do) IE is the only one I can use! Bring on the doubles ;)

    And I was gonna say about the link ;)@The Mix do we just join from the normal place?
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • AbigailAbigail Carer/musician Posts: 704 Incredible Poster
    I have to assume you can entre in the normal way but here the link from Saturdays chat - https://themix.chatwee-api.com/index.html

    ​Ps I don't know how to do that fancy click 'Here' thing
    Some people think I am unhappy. I'm not. I just approach silence in the world that never stops talking.
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,813 Legendary Poster
    Thanks Abi, I dont know how to do that either. I just went on to that link and registered an account so I don't have to do it later lol! EXCITED!

    Oh P.S. I found the link on Saturdays chat thread, I'm not superwoman who can register in less than a minute!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • LaineLaine Fruit loop Gone for gooPosts: 2,766 Account Deactivated
    Thanks Abi!
    i'm useless at finding these sorts of things :lol:

    🌈Positive thoughts🌈

    "This is my family. I found it, all on my own.
    It's little, and Broken, but still good. Yeah. Still good." ~ Stitch

    "Lately, I've been struggling with all the simple things in my life" ~ Cian Ducrot

    "I don't know if it's because my heart hurts or I'm insecure" ~ Juice Wrld
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru
    Abigail I was scratching my head thinking wheres it flipping gone? :confused:

    So now I know - super! I'm as excited as Eleanor. :d
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,813 Legendary Poster
    When I went on there it seemed to load better than it did on Saturday - which is great!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • CharlotteCharlotte Posts: 229 Trailblazer
    click here

    ​you mean this thing
  • JellyelephantJellyelephant just traumatised apparently ✌🏼 Out of my mindPosts: 1,144 Wise Owl
    I am not going to be signing up for an account because you have to give your email address. I dont want people to have my full name. I want to enter confidentially so is it cool if i just come as a guest?
    The sun will rise and we will try again 
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru
    Charlotte wrote: »
    click here

    ​you mean this thing

    Yes. :)


    For those of you who have Edge or IE as your default browser, you could still download Firefox Quantum (their latest, very fast, similar to Google Chrome) to access the new chat (saving its URL to access it once you've downloaded), and leaving it on your phone/computer for chat use only.

    For computers: https://www.mozilla.org/en-US/firefox/

    For Mobiles: https://www.mozilla.org/en-US/firefox/mobile/

  • TheMixTheMix The Mix HQPosts: 2,773 Staff Team
    Hey guys!

    So, that link you have for Saturday's session will not work. That was our testing area, not the real thing. To access the chat tonight, you'll need to go via the group chat page and click on the 'join' links. There will also be an option to open chat in fullscreen for those of you who prefer that. :)@Abigail[/USER] [USER="95994"]independent_[/USER] [USER="99682"]Laine[/USER] [USER="96350"]Charlotte[/USER] [USER="102342"]Princesa

    @Jellyelephant - yep, of course coming as a guest is completely fine. :)

    Mike
    We're @Aife, @Connor, @Emma_, and @Mike - the staff team here at The Mix.

    If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

    Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

    We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
  • TheMixTheMix The Mix HQPosts: 2,773 Staff Team
    Princesa wrote: »

    Yes. :)


    For those of you who have Edge or IE as your default browser, you could still download Firefox Quantum (their latest, very fast, similar to Google Chrome) to access the new chat (saving its URL to access it once you've downloaded), and leaving it on your phone/computer for chat use only.

    For computers: https://www.mozilla.org/en-US/firefox/

    For Mobiles: https://www.mozilla.org/en-US/firefox/mobile/

    Thank you Princesa! :)

    Mike
    We're @Aife, @Connor, @Emma_, and @Mike - the staff team here at The Mix.

    If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

    Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

    We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
  • LostsenseLostsense Posts: 1,331 Wise Owl
    I am not going to be signing up for an account because you have to give your email address. I dont want people to have my full name. I want to enter confidentially so is it cool if i just come as a guest?

    I just realised the exactly the same thing about half an hour ago! I was going to ask here why we have to put our email address in to make an account for chat but then thought nah wasent going to ask but then saw your comment and wanted to say that you could make up an email address and then sign up for chat if you dont already have any other email addresses. Its very quick and easy to make an email address ☺
  • TheMixTheMix The Mix HQPosts: 2,773 Staff Team
    Lostsense wrote: »

    I just realised the exactly the same thing about half an hour ago! I was going to ask here why we have to put our email address in to make an account for chat but then thought nah wasent going to ask but then saw your comment and wanted to say that you could make up an email address and then sign up for chat if you dont already have any other email addresses. Its very quick and easy to make an email address ☺

    Yep! Great point, Lostsense. You can also use a burner email address (a temporary one) if you like, which you don't need to register anything for. Maildropcc is one option - just register with the address they give you. :)

    Mike
    We're @Aife, @Connor, @Emma_, and @Mike - the staff team here at The Mix.

    If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

    Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

    We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,813 Legendary Poster
    Will the account I registered still work? Guess we'll soon find out!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • LaineLaine Fruit loop Gone for gooPosts: 2,766 Account Deactivated
    Looking like its not going to work for me and my laptop which is a shame, hope its working for everyone else at least :lol:

    🌈Positive thoughts🌈

    "This is my family. I found it, all on my own.
    It's little, and Broken, but still good. Yeah. Still good." ~ Stitch

    "Lately, I've been struggling with all the simple things in my life" ~ Cian Ducrot

    "I don't know if it's because my heart hurts or I'm insecure" ~ Juice Wrld
  • LaineLaine Fruit loop Gone for gooPosts: 2,766 Account Deactivated
    Well,

    tried several browsers and none of which has seemed to work so not quite sure what's gone on :chin:

    but looks like chat is no go for me hopefully at least just for tonight x

    🌈Positive thoughts🌈

    "This is my family. I found it, all on my own.
    It's little, and Broken, but still good. Yeah. Still good." ~ Stitch

    "Lately, I've been struggling with all the simple things in my life" ~ Cian Ducrot

    "I don't know if it's because my heart hurts or I'm insecure" ~ Juice Wrld
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru
    oh what fun the chat was! :hyper:
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,813 Legendary Poster
    It's stopped loading for me at the mo lol stupid BT!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru
    It's stopped loading for me at the mo lol stupid BT!

    Did you get it back up again, Eleanor?
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,813 Legendary Poster
    Princesa wrote: »

    Did you get it back up again, Eleanor?

    Nah the join buttons disappeared at 9:30!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru

    Nah the join buttons disappeared at 9:30!

    That's a bummer. Maybs next time you'll have more success! :>:>:>:>:>:>:>:>:>:>
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,813 Legendary Poster
    Princesa wrote: »

    That's a bummer. Maybs next time you'll have more success! :>:>:>:>:>:>:>:>:>:>

    I cba revising tonight so will try it on my laptop!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru

    I cba revising tonight so will try it on my laptop!

    Hi Eleanor :)

    Phones are handy, but their screens are rather small. I think using your laptop for new chat will give more joy and less frustration. Your laptop's larger screen also means seeing larger font and you'll see the whole of the new chat. :rainbow2:
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