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Getting out of a 3 Mobile Broadband Contract
Former Member
Posts: 1,876,323 The Mix Honorary Guru
I joined 3 mobile in January 2009 with a phone on 6 month contract (since cancelled) and mobile broadband half price for £7.50p a month for 3GB per month for 18 months BUT the main thing I asked in the shop was about roaming abroad as three had the 3 like home which allowed (as I was told) to use it free (within my 3gb limit) in places such as Ireland, Australia, Italy, etc
I hear 3 are now removing 3 like home and this is not what I signed up for as it totally changes the reason I got the mobile broadband in the first place.
I specifically asked the staff in the about roaming in these countries and told it's free within the 3GB limit as long as you latch on to a 3 sister network.
Is this grounds for being able to cancel my contract with 3 Broadband and if so what's the best way to go about it with 3? I don't want a 2 hour call to India and frankly I'd prefer everything to be in writing as evidence to what was discussed.
I hear 3 are now removing 3 like home and this is not what I signed up for as it totally changes the reason I got the mobile broadband in the first place.
I specifically asked the staff in the about roaming in these countries and told it's free within the 3GB limit as long as you latch on to a 3 sister network.
Is this grounds for being able to cancel my contract with 3 Broadband and if so what's the best way to go about it with 3? I don't want a 2 hour call to India and frankly I'd prefer everything to be in writing as evidence to what was discussed.
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