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Baggage Expenses
Former Member
Posts: 1,876,323 The Mix Honorary Guru
So, I flew from Heathrow to Zurich with BA, no problems.
I then flew from Zurich to Glasgow, via Heathrow, where they lost my bag.
At the time I was told I could claim for expenses, now they are telling me because I was returning to my country of residence when they lost my bag they are not liable for any of my expenses. Apart from anything else I'd argue that Scotland isn't my country of residence.
Does anyone know anything more about this? Are they right and do they get away with it scot free, or should they pay my expenses?
I then flew from Zurich to Glasgow, via Heathrow, where they lost my bag.
At the time I was told I could claim for expenses, now they are telling me because I was returning to my country of residence when they lost my bag they are not liable for any of my expenses. Apart from anything else I'd argue that Scotland isn't my country of residence.
Does anyone know anything more about this? Are they right and do they get away with it scot free, or should they pay my expenses?
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Because they lost my bags on the way back from the States a while ago and after a few days they brought it round to my house by van all safe and sound.
On a related topic, check your travel insurance, mine basically said if I didnt have a receipt for every item they wouldnt pay out.
I flew Zurich to Glasgow, and they lost my bag on that journey, then spent a week on a Scottish island with no luggage, so had to buy clothes to wear, toiletries etc, and got my bag back a week later, just in time to go home.