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We have our annual survey out, asking a few questions about you, your needs and preferences, and the impact of our services. It should take around 5-8 minutes and by completing it, you will be entered for a chance to win a £200 Love2Shop voucher (in line with our privacy policy)
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Comments
Hey all. Please see latest update above.
hi for some reason i can no longer reply to anyone or even post i dont know whydoes it mean ive been bad or something
Hey @PetiteQuark - so sorry you were experiencing this tech issue. It is nothing you have done at all. I have seen a few posts from you yesterday - has this issue resolved itself? You can always message the mix account if you need help with anu tech issues too
Thanks for asking, its resolved itself. I got a bit confused and apparently the buttons dont appear until 9am, and they go away after 10.
Glad that has been resolved! Yes the boards now close between 10pm and 9am each night to encourage engagement during times when staff are available to provide support. Let us know if you encounter any further issues!
Thank you for clarifying! I also thought it was because my laptop is kind of buggy too but apparently this time it isnt the case 😅
6:41am and i can still post on here 😂 uhh @TheMix help???
Hey @toffuna101 it looks like your post didn't go live until 9.42am when a member of our staff approved it. Any posts or comments need to go through pre-moderation before they are posted to the baords, our team is available to approve posts and comments between 9am-10pm. Do let us know if you think any have slipped through! Thanks
yeah i know but the text box was still there when i posted it. could you please fix it?
Hey @toffuna101 please could you send a screenshot that shows what you mean by the 'textbox' - thank you
here:
Thanks for sending this over @toffuna101 just to double check, when you posted this morning did it appear that the post went live on the baords?
The textbox still shows overnight in the community announcements section but the posts dont get approved until the mix approve them
no when i made that post in the early morning it didnt go live until the operating hours started
ohh thank you