Boards theme update

Comments

• independent_ Community Connector Posts: 10,123 An Original Mixlorian

  January 22

  Does this mean we're going back to the layout we had a few weeks ago that had to be reversed because of technical issues?
  
  If so, have the issues actually been fixed, and will there be a user guide like I suggested?

  “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”

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• Dancer Community Connector Posts: 8,305 Legendary Poster

  January 22

  independent_ wrote: »

  Does this mean we're going back to the layout we had a few weeks ago that had to be reversed because of technical issues?
  
  If so, have the issues actually been fixed, and will there be a user guide like I suggested?

  
  Most likely unfortunately.

  "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
  "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
  "I'm going to get strong again and see you soon. " ~ Anonymous 

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• toffuna101 Posts: 3,894 Community Veteran

  January 22

  well this means ill be taking my leave from the mix. goodbye everyone.

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• eylah Community Connector Posts: 10,516 An Original Mixlorian

  January 22

  well this was unexpected? can anything else seriously make this community feel less like a support place etc :/.

  ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸

  10
• Nathan Community Connector Posts: 2,989 Boards Guru

  January 22 edited January 22

  I think the new design reminds of me this 1 line from shrek….

  

  It might just be a case of getting used to it, but i'm really not a fan of it so far.

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• Sian321 Community Manager Posts: 3,497 Boards Guru

  January 24 edited January 24

  Hey folks, just to say we're aware that the text-box is no longer allowing you to create paragraphs / insert spacing. We're really sorry about this and are in touch with our developers to try and resolve.

  Please keep flagging any issues via the Help Desk thread! https://community.themix.org.uk/categories/help-desk

  We recognize there's been a lot of change to process lately, and hear how these additional changes are impacting your user-experience and the familiarity of this space too, which can feel hard.

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• Sian321 Community Manager Posts: 3,497 Boards Guru

  January 24

  Thank you for your question, @independent_ !

  We've been working alongside the developers and shared the collated list of errors and questions with them that we gathered from you and our team in 2025 when we did the first round of changes, so they've been aware of the feedback and working to try and resolve those issues.

  I realise its super frustrating to still see glitches and errors though, so please do keep flagging these and we'll continue working on getting them ironed out.

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• Millie2787 Community Connector Posts: 5,234 Part of The Furniture

  January 24

  I just want to flag something…. I know I’m not around much anymore you do realise that some of the issues that have been brought to you aren’t just ”glitches and errors” they are accessibility issues - Correct me if I’m wrong @independent_and from what I’ve seen, there’s been no reassurance to say that they’ve been fixed ?? So surely if these are issues that couldn’t have been ironed out since the first test back last year, then whatever software is being used shouldn’t be used.

  Sometimes all you need is one person to believe in you , for you to begin to believe in yourself.

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• Millie2787 Community Connector Posts: 5,234 Part of The Furniture

  January 30

  Is this going to be addressed or even acknowledged….. orrrr is it just going to be ignored in the hope I’ll forgot because trust me I won’t. Especially when it comes to accessibility ?? @TheMix

  Sometimes all you need is one person to believe in you , for you to begin to believe in yourself.

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• Dancer Community Connector Posts: 8,305 Legendary Poster

  January 30

  Probably not. I raised a concern a week or two ago and it never even got acknowledged.

  "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
  "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
  "I'm going to get strong again and see you soon. " ~ Anonymous 

  3
• Callum Community Manager Posts: 65 Boards Initiate

  January 31

  Hey everyone! Just wanted to share a polite post that we are seeing all of your questions, and are working hard with the rest of the team to make sure we get you the right answers. This is taking some time, we do apologise massively about that! But we don't want to find ourselves sharing false information, hence our silence on this so far. We will get you the answers to all your questions when we have them! Thank you all for your patience through this.

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• Millie2787 Community Connector Posts: 5,234 Part of The Furniture

  February 1

  I understand that Callum I totally do and I don’t mean to sound like I’m being horrible when I post, However I do feel like that message was slightly passive aggressive considering I’m sure you understand from our end that when we raise a concern and it doesn’t even get acknowledged, it does feel like we’re being ignored.
  

  Now I know none of you would want to do intentionally, but I guess maybe for future reference even a reply just to acknowledge that you’ve seen it, without us feeling like we have to comment for that to happen.

  Sometimes all you need is one person to believe in you , for you to begin to believe in yourself.

  4