Home Help Desk
If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Check out our JD Support Chats every Monday 8pm-9:30pm in partnership with the JD Foundation. They're focused around all things work, retail, fashion, sport and more.

Click here for more info!
Options

Testing New Text Box

24

Comments

  • KatieKatie Community Manager Posts: 950 Part of The Mix Family
    sorry @Katie i didn’t even see this earlier! i just don’t know how exactly to explain it? if so, could it be a new thread? just to make it less confusing pls. thank you <3
    Hey @shannon_164 so sorry about my delay here. I've had a few days off but I'm back now. I've set us up a new DM thread to discuss this tech issue a little further. There's no rush to reply straight away but I'd be grateful for any feedback. Thank you!
  • shannon_164shannon_164 Posts: 2,523 Boards Guru
    Katie wrote: »
    sorry @Katie i didn’t even see this earlier! i just don’t know how exactly to explain it? if so, could it be a new thread? just to make it less confusing pls. thank you <3
    Hey @shannon_164 so sorry about my delay here. I've had a few days off but I'm back now. I've set us up a new DM thread to discuss this tech issue a little further. There's no rush to reply straight away but I'd be grateful for any feedback. Thank you!

    hey @Katie - i hope you enjoyed your few days off! it’s ok, leyla already set up a new dm thread anyways lol thank you though <3
  • KatieKatie Community Manager Posts: 950 Part of The Mix Family
    Heyya @independent_ will you be around tomorrow if we test the chat box again and you can try it on your laptop? If so let me know when would work for you anytime between 9-5pm!
  • KatieKatie Community Manager Posts: 950 Part of The Mix Family
    hey @Katie - i hope you enjoyed your few days off! it’s ok, leyla already set up a new dm thread anyways lol thank you though <3
    I did thank you @shannon_164 ! I went to a fun folky gig at an outdoor venue was so cool! And ahh well you have another one open with us now if you ever need it in the future
  • independent_independent_ Community Connector Posts: 9,805 Supreme Poster
    @Katie we have no set plans for tomorrow yet so atm anytime is ok for me
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • KatieKatie Community Manager Posts: 950 Part of The Mix Family
    @Katie we have no set plans for tomorrow yet so atm anytime is ok for me
    Hey @independent_ I'm going to switch the new text box on at 2pm and will turn it off at 3pm so if you can hop on during that and let me know what it's like on your laptop I would be super grateful!
  • independent_independent_ Community Connector Posts: 9,805 Supreme Poster
    Sure @Katie I will let you know ASAP if things change but atm I should be able to.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • independent_independent_ Community Connector Posts: 9,805 Supreme Poster
    Hello @Katie i'm ready with the laptop when you are
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • KatieKatie Community Manager Posts: 950 Part of The Mix Family

    The new text box is live again folks. It'll be live until 3pm

  • KatieKatie Community Manager Posts: 950 Part of The Mix Family

    It's live @independent_ let me know how it functions on your laptop!

  • RiverRiver Community Connector Posts: 4,574 The Mix Elder

    I hate the text box @Katie 😂 it’s not easy to use at all

    Sometimes when the people most like you don't love you, it is a hurt that can cause the greatest pain, and this pain can lead you to hate everything.
  • shannon_164shannon_164 Posts: 2,523 Boards Guru

    hey @katie - i have the same issue not being able to see the drop down when trying to tag people (i don’t know if this will even work to tag you)

  • KatieKatie Community Manager Posts: 950 Part of The Mix Family
    edited 2:04PM

    Also there is a spoiler feature - you need to click this icon on the left

    image.png

    Click "" and then click "Spoiler" - you might just need to highlight the text you're wanting in a spoiler and then pop it in

    image.png
  • independent_independent_ Community Connector Posts: 9,805 Supreme Poster

    hello @Katie it's let me tag you but it's awkward. It tells me to press the arrow keys to select who i want to tag but when I do it it doesnt let me choose so i had to press the tab key.

    Same issue with the return key that i mentioned above, it doesn't announce it.

    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • eylaheylah Posts: 8,412 Legendary Poster

    i hate the box

    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • KatieKatie Community Manager Posts: 950 Part of The Mix Family

    All feedback is useful! @eylah and @River is there anything in particular you don't like about the box?

  • KatieKatie Community Manager Posts: 950 Part of The Mix Family

    Thank you @independent_ - the tech team are looking into the accessibility issues you mentioned last week so I'll pass this on too. Is there anything else causing an issue on your laptop?

  • toffuna101toffuna101 Posts: 3,061 Boards Guru

    can the mix keep the old text box? this one looks strange and i prefer the old one because this one seems unorganised.

  • shannon_164shannon_164 Posts: 2,523 Boards Guru

    it definitely makes things feel so much harder, and as i said previously, i genuinely wouldn’t remain on the boards if this became permanent as i can’t use it (im still trying to figure out how to explain it sorry katie!!!)

  • independent_independent_ Community Connector Posts: 9,805 Supreme Poster

    also again it's telling me to press CTRL + shift + P for the paragraph menu, and when i try that it just brings up some kind of windows printer menu so nothing to do with this.

    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • RiverRiver Community Connector Posts: 4,574 The Mix Elder

    @Katie its not easy to use and it looks ugly, the buttons make zero sense, the quoting looks awful and so hard to read on posts and the fact the buttons aren’t straight is very upsetting (joys of a perfectionist) 😂

    Sometimes when the people most like you don't love you, it is a hurt that can cause the greatest pain, and this pain can lead you to hate everything.
  • KatieKatie Community Manager Posts: 950 Part of The Mix Family
    edited 2:08PM

    Unfortunately @toffuna101 as the current text box is unsupported as it's kinda old, we are likely going to experience some more tech issues so we are having to look at alternative options.

    I know we're all used to the current text box so any change will take some getting used to, however this text box does have some fun extra features like the tables etc. Please do feel free to have a play around here

  • independent_independent_ Community Connector Posts: 9,805 Supreme Poster

    The quoting does read differently too, though i could perhaps get used to that

    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • KatieKatie Community Manager Posts: 950 Part of The Mix Family
    edited 2:13PM

    It is also taking me some getting used to! I'm trying to figure out how to separate chunks of text

    Double enter doesn't seem to work

  • toffuna101toffuna101 Posts: 3,061 Boards Guru

    awww that sucks. well im gonna play around with it.

    old

    new

    better

    unorganised

    much better

    at least theres a table

  • shannon_164shannon_164 Posts: 2,523 Boards Guru

    that would drive me mad i’m afraid, especially given how i struggle enough as it is with large chunks of text…

  • KatieKatie Community Manager Posts: 950 Part of The Mix Family

    This text box will be live until 3pm so please do test here! I'll switch it back to the normal one at 3pm

  • shannon_164shannon_164 Posts: 2,523 Boards Guru

    also, everytime i hit “quote” or post something the whole webpage refreshes on me🥲

  • KatieKatie Community Manager Posts: 950 Part of The Mix Family

    I'm 99% sure there is a way @shannon_164 as I can see paragraph styles I just need to have a play around with it

  • KatieKatie Community Manager Posts: 950 Part of The Mix Family

    However, it is confirmed there isn't a preview button which is a shame

Sign In or Register to comment.