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Some news for you! Friday Thread + Volunteer Recruitment
ella
Community Manager Posts: 438 Listening Ear
Hello everyone 
We wanted to share some news with you today...
Schedule Changes
Firstly, we've made the decision to move our weekly Support Thread from Fridays to Sundays.
So, this will mean your weekend schedule will be:
Saturday- Topic Support Thread
Sunday- General Support Thread (the same as Friday Thread)
This wasn't a choice we made easily but wanted to work in line with the current availability and schedules of our volunteers and staff.
Your needs are important to us, so we hope you can see that we have heard your feedback about cancellations and have started to make changes to our current schedule so that we can run the service as consistently as our current capacity allows. We recognise how difficult it can be when you’re looking for support and it’s not readily available so in the interest of full transparency, we will also be reviewing how we can make evening chats more consistent too—so we will be in touch next week with our plan, which is still to be confirmed.
To make this transition as smooth as possible, we'd love to hear from you about the best time for our Sunday Support Thread. Please take a moment to vote in the poll below.
Please note: This new schedule will start from this weekend.
--
Now, hopefully some good news: We’re Growing Our Volunteer Team!
We're so excited to share that we're officially opening up volunteer recruitment for both our boards and chat support teams!
It will take time to train new volunteers, so we ask for your patience as we work to rebuild our team, but please know that we're on it
We see you, we hear you, and we’re working hard to create a more consistent and reliable space for everyone. Thank you for being a part of our community during this time of transition.
With warmth and solidarity,
Your Community Team
We wanted to share some news with you today...
Schedule Changes
Firstly, we've made the decision to move our weekly Support Thread from Fridays to Sundays.
So, this will mean your weekend schedule will be:
Saturday- Topic Support Thread
Sunday- General Support Thread (the same as Friday Thread)
This wasn't a choice we made easily but wanted to work in line with the current availability and schedules of our volunteers and staff.
Your needs are important to us, so we hope you can see that we have heard your feedback about cancellations and have started to make changes to our current schedule so that we can run the service as consistently as our current capacity allows. We recognise how difficult it can be when you’re looking for support and it’s not readily available so in the interest of full transparency, we will also be reviewing how we can make evening chats more consistent too—so we will be in touch next week with our plan, which is still to be confirmed.
To make this transition as smooth as possible, we'd love to hear from you about the best time for our Sunday Support Thread. Please take a moment to vote in the poll below.
Please note: This new schedule will start from this weekend.
--
Now, hopefully some good news: We’re Growing Our Volunteer Team!
We're so excited to share that we're officially opening up volunteer recruitment for both our boards and chat support teams!
It will take time to train new volunteers, so we ask for your patience as we work to rebuild our team, but please know that we're on it
We see you, we hear you, and we’re working hard to create a more consistent and reliable space for everyone. Thank you for being a part of our community during this time of transition.
With warmth and solidarity,
Your Community Team
Some news for you! Friday Thread + Volunteer Recruitment 6 votes
1-2:30pm
16%
1 vote
2-3:30pm
0%
3-4:30pm
0%
4-5:30pm
16%
1 vote
5-6:30pm
66%
4 votes
6
Comments
just to double check - i’m assuming this means there is no friday thread tonight then? been sat patiently waiting all day so far for it😩
and also, will that then mean there will be a support thread on sunday then chats on sunday night too?
I’m assuming that given it says starts this weekend it will be no friday thread tonight.
It makes completely sense to move the thread if more people are available to run it at that time (though I will miss sitting down on Fridays to the thread) and I’m glad to hear you’re recruiting new volunteers! Hopefully this is advertised on social media and things too, so young people will see and hopefully want to volunteer
For your second question, you're also correct. This Sunday, there will be a support thread and a support chat
@independent_ It absolutely will- we'll be meeting with out marketing team next week to create the advertisement! I'm glad the changes make sense to you but I do hear you about not having it on a Friday, such a nice way to end the week
Sending hugs!
@ella Can I please if you can share if this will be with the usual mods who run the Friday chat threads or will it be maybe with the newly recruited mods? I will come regardless, will be great either way like if it the usual mods we'll be a bit a bit more familiar with them, the mod will be more familiar with us but if it's new mods or a different mod to usual will be great getting to know them. Also will the usual support groups still happen on Sunday?