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is it normally busy
Crazy mad insane
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Usually, this means there might be a bit of a wait before someone connects to the text line to support you but shouldn't be too long you have to wait. It's worth waiting as you might be placed in a queue so you're the next person who gets support when one of their support team becomes available.
Do you think you could continue the conversation with your family member that you sent the text to? Ask them how they are? 😊
its over nite i seem to need support