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Help!

Past UserPast User Posts: 0 Just got here
I had to create a new account because of this and couldnt remember my email address. 

Comments

  • SienaSiena Posts: 15,759 Skive's The Limit
    Mine showed that too. So reset my password
    ~Probably dead now
  • Past UserPast User Posts: 0 Just got here
    I would of just reset my password but I no longer have that email address so can't remember it. I wonder what they have changed on our accounts! It's Lubna btw hey 👋
  • JustVJustV Posts: 5,636 Part of The Furniture
    Hey both of you @Shaunie @Sonia. This happened to me too. Looks like Vanilla deployed some updated without telling us and triggered a password reset for everyone. It is legit so you can go ahead and do that, but apologies we couldn't give you a heads up!

    @Sonia we can recover your old account and change the email it's registered with. We'll drop you a PM. :)
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
  • Past UserPast User Posts: 0 Just got here
    Wait have I got to email info@themix.org.uk
  • JustVJustV Posts: 5,636 Part of The Furniture
    @Sonia said:
    Wait have I got to email info@themix.org.uk
    No, we'll drop you a PM since you've got access to the boards now. :3
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
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