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Group chats this week (22/09-26/09)

TheMixTheMix Community ManagerThe Mix HQPosts: 2,826 Boards Guru
Hey everyone,

Here's our chat schedule for the week:

Sunday 22nd September
General Chat
Support Chat

Monday 23rd September
General Chat
Support Chat

Tuesday 24th September
General Chat
Support Chat
Support Circle

Wednesday 25th September
General Chat
Support Chat

Thursday 26th September
General Chat
Support Chat

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Support Chat (8-9.30pm): A place to talk about anything on your mind in a safe, supportive environment. 

General Chat (8.9.30pm): A place for more light-hearted chat about pretty much anything be it TV, music, the weather, that hilarious video you saw on YouTube etc. 

Support Circle (7.55-9.30pm): Support Circle is a Support Chat of no more than 6 people, where everyone takes it in turns to share while the rest of the group listens. We have places for people who want to come and get support or attend as listeners. You can sign-up here.

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New to the community? Go here to find all the info you'll need about group chat.

You can find the 'join' links on this page once the sessions open. When you click 'join' for a session, you'll be taken through to our lobby area, from which you can access all the open rooms.

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Aife & the team :star:
We're @Aife, @Emma_, and @Mike - the staff team here at The Mix.

If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.

Comments

  • DurhamjaideDurhamjaide County Durham Posts: 1,225 Wise Owl
    I have got a suggestion would you mind making the chats a bit earlier because i struggle to make those times because of my health which means I’m normally in bed at that time 
    TheMixDancerButterfly23
  • MikeMike Community Manager Posts: 4,099 Community Veteran
    edited September 2019
    Thanks for the suggestion @Durhamjaide. Fedback is always welcome. :)

    The timings of group chats are designed to be late enough for most people to be back from work or school, but early enough for the majority of folks not be asleep. There will always be exceptions to that and our schedule might not be super accessible to people with different routines. Apologies - it sounds like that's the case for you.

    We don't currently have any plans to adjust these times, but we're always looking at things we can change in the future and we'll keep this in mind. You're not the only one to ask for different timings so we'll take this into consideration. :)

    If you need a bit of support outside of those hours, the boards are always open and you can reach our 1-2-1 team from 4-11pm every day via phone, webchat or email.
    Taking a break 🌈
  • DancerDancer Bog Off Justine! Community Champion Posts: 6,471 Master Poster
    Just a heads up that only support chat is running. Lauren just told me that there was no cover for general chat. Sorry everyone! Usually it is the other way round though. 
    I'm a fruit loop. 🍊➰

    There's a part of me I can't get back.  A little girl grew up too fast. All it took was once. I'll never be the same.
    LaineMike
  • DancerDancer Bog Off Justine! Community Champion Posts: 6,471 Master Poster
    OnlyAlex said:
    Are we a bit low on mod numbers at the moment?
    Probably
    I'm a fruit loop. 🍊➰

    There's a part of me I can't get back.  A little girl grew up too fast. All it took was once. I'll never be the same.
    Past User
  • MikeMike Community Manager Posts: 4,099 Community Veteran
    OnlyAlex said:
    Are we a bit low on mod numbers at the moment?
     A tad @OnlyAlex. It tends to get a bit sketchy around Summer/September because our volunteers are busier and might be going through life transitions (e.g. to uni). We try and plan recruitment around it but it doesn't always work out! We've got some new folks coming on board now though. :)
    Taking a break 🌈
    Past User
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