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If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.
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About this forum (Help Desk)

TheMixTheMix Posts: 3,040 Boards Guru
edited January 2019 in Help Desk

Welcome to the Help Desk


This corner of the boards is where you can find information about using these forums, and discuss any issues with getting anything on The Mix to work.

For things like issues with logins, questions about how to post or where to post, 'how-to' tutorials, information about regular events on the boards or questions about the services on the main website, this is the place to come :) 

Here you can also make suggestions for improvements to the website. For example, you suggest changes or additions to content on the main website, new sub forums and boards functionality.

This doesn't replace the contact us section of the main website, but does provide another way to let us know if things aren't working or you have a good idea.

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Feel free to comment below with any questions or suggestions.

New here?
Head to Start Here, where you'll find some useful information about us and our main rules and guidelines.

We're @Aife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.

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    TheMixTheMix Posts: 3,040 Boards Guru
    edited July 2019
    Hey @OnlyAlex

    It's really nice to see you around! If you want to change your username, you can just drop us a PM and we can change it for you. :) 

    - Aife
    Post edited by TheMix on
    We're @Aife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
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