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About this forum (Help Desk)

TheMixTheMix Community ManagerThe Mix HQPosts: 2,819 Boards Guru
edited January 2019 in Help Desk

Welcome to the Help Desk


This corner of the boards is where you can find information about using these forums, and discuss any issues with getting anything on The Mix to work.

For things like issues with logins, questions about how to post or where to post, 'how-to' tutorials, information about regular events on the boards or questions about the services on the main website, this is the place to come :) 

Here you can also make suggestions for improvements to the website. For example, you suggest changes or additions to content on the main website, new sub forums and boards functionality.

This doesn't replace the contact us section of the main website, but does provide another way to let us know if things aren't working or you have a good idea.

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Feel free to comment below with any questions or suggestions.

New here?
Head to Start Here, where you'll find some useful information about us and our main rules and guidelines.

We're @Aife, @Emma_, and @Mike - the staff team here at The Mix.

If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.

Comments

  • TheMixTheMix Community Manager The Mix HQPosts: 2,819 Boards Guru
    edited July 2019
    Hey @OnlyAlex

    It's really nice to see you around! If you want to change your username, you can just drop us a PM and we can change it for you. :) 

    - Aife
    Post edited by TheMix on
    We're @Aife, @Emma_, and @Mike - the staff team here at The Mix.

    If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

    Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

    We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
    Past User
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