Home Help Desk
If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Check out our Men's Mental Health Support Chat every Monday 8pm-9:30pm in partnership with the JD Foundation. It's an inclusive space to talk about anxiety, stress, and anything affecting young men under 25.
Click here for more info!

Attachment file size issue

Past UserPast User Posts: 976 Part of The Mix Family
edited January 2023 in Help Desk
The user and all related content has been deleted.
Post edited by JustV on

Comments

  • JustVJustV Inactive Posts: 5,638 Part of The Furniture
    evie_rose wrote: »

    Imgur doesnt answer whaat i asked though :P

    Hmm, fair point! So, I don't know why the limit on attachments is so small. It should be a lot bigger according to the settings in the back end. I'll check it out and report back if I find anything. :chin:
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
  • TheMixTheMix Posts: 3,222 Boards Guru
    Cheers Evie - I've moved these to a separate thread just so we don't clutter up the Weekly Challenge one. What file format do you usually upload photos in?

    Mike
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • TheMixTheMix Posts: 3,222 Boards Guru
    @evie_rose[/USER] - So, according to the settings you should be able to upload almost 10MB worth of a JPG. I'm not really sure why it's limiting you so much... there might be a more complicated reason for it. I'll let [USER="66879"]James get back to you. :chin:

    Mike
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • Former MemberFormer Member Posts: 1,329 Wise Owl
    Yes I have the same problem I have to upload any pictures to this site from my laptop
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • TheMixTheMix Posts: 3,222 Boards Guru
    Hey Meggles,

    'Fraid we're still looking into this, but it looks like it might be a software bug.
    It's likely to take a little while as our tech team are currently busy with a mini boards-related project we'll announce soon (watch this space!)

    Bear with us :blush:

    - James
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • TheMixTheMix Posts: 3,222 Boards Guru
    Meggles wrote: »

    Can you fix this yet.

    Not yet I'm afraid Meggles - our tech team have quite a limited capacity and there are some other projects taking priority. If we fix it, we'll let you know. For the meantime, it's best to use imgur or another hosting site. :)

    Mike
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • Former MemberFormer Member Carer/musician Posts: 819 Part of The Mix Family
    Meggles wrote: »



    urgghhhhhhhhhh
    im not using a shitty hosting site because like ive said..most my uploads are from my phone
    how many more times do i need to say it lmao

    ​I have to agree with @Meggles I mostly use my phone and its sometimes annoying. Just saying.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
Sign In or Register to comment.