Home› Help Desk
Click here if you need support urgently

Locked out of my account

BillieTheBotBillieTheBot Posts: 8,671 Bot
in Help Desk

I didn't even change it it was the same as before and I couldn't sign in?

Why did this happen?

I've had to reset the password now
Beep boop. I'm a bot.

Comments

  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru
    This happened to me as well! I've had the same password for ages and not changed it and it just wouldn't let me in. (Yes i typed it correctly).
    Curious to know why this would happen??
  • Past UserPast User Posts: 0 Literally just got here
    The user and all related content has been deleted.
  • TheMixTheMix Community Manager The Mix HQPosts: 2,819 Boards Guru
    Hey guys,

    So... :blush:

    Turns out this was actually caused by my password manager. Basically, whenever I've been going to someone's profile in the back end of the boards, it's been updating the password for that account to the one I have saved for my account. For some bizarre reason it wasn't giving me a prompt so I didn't realise it was happening until now. :rolleyes:

    Apologies for the annoyance everyone - won't happen again!

    Mike
    We're @Aife, @Emma_, and @Mike - the staff team here at The Mix.

    If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

    Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

    We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
  • Former MemberFormer Member Posts: 1,876,324 The Mix Honorary Guru
    The Mix wrote: »
    Hey guys,

    So... :blush:

    Turns out this was actually caused by my password manager. Basically, whenever I've been going to someone's profile in the back end of the boards, it's been updating the password for that account to the one I have saved for my account. For some bizarre reason it wasn't giving me a prompt so I didn't realise it was happening until now. :rolleyes:

    Apologies for the annoyance everyone - won't happen again!

    Mike


    You been snooping on us ;)?
  • TheMixTheMix Community Manager The Mix HQPosts: 2,819 Boards Guru
    Hiccup wrote: »


    You been snooping on us ;)?

    Strictly professional, I promise. ;)

    Mike
    We're @Aife, @Emma_, and @Mike - the staff team here at The Mix.

    If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

    Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

    We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
  • AbigailAbigail Carer/musician Posts: 704 Incredible Poster
    Mike, how dare you?!! Im sorry but it is funny
    Some people think I am unhappy. I'm not. I just approach silence in the world that never stops talking.
Sign In or Register to comment.