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Call centres and customers
BillieTheBot
Posts: 8,721 Bot
in General Chat
When you pick up the phone, and discover that the caller is someone from a call centre of a large company, how do you react? Do you shout "oh, fuck off and pester someone else!" over the line? Or are you more polite than that?
Answering my own question, I've definitely not told anyone from a call centre to "fuck off". I've never verbally abused anyone from a call centre. Basically, I think of it as similar to the abuse I got from drunks at my job last year. It's not pleasant to tolerate, which is why I don't dish it out to them. I was reading an online article about this earlier and it got me thinking about it again.
Answering my own question, I've definitely not told anyone from a call centre to "fuck off". I've never verbally abused anyone from a call centre. Basically, I think of it as similar to the abuse I got from drunks at my job last year. It's not pleasant to tolerate, which is why I don't dish it out to them. I was reading an online article about this earlier and it got me thinking about it again.
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Comments
i don't want to be rude to them, cause i know they're just doing their job, but on the other hand i don't want to waste 10 minutes of my life listening to their inane scripted drivel.
The most annoying thing possible when you work in a call centre is when somebody listens to your entire script sounding interested then when it comes to the sell they just say a sharp 'no thanks' and put the phone down.
although I do like to play games and piss about sometimes...
If I cant be bothered though, I just say no thanks and hang up!
I respect that they are just doing a job, although can be frustrating when they call while your eating your dinner!
Used to work in one as well. Such a pain in the ass job I think. But I hate talking on the phone so...
But I aint more patient or polite when they call me for it tho.
Hehe, that's what I do
I always find it funny though the people that get pissed off and think they are being mean to them. I've known a couple people that work in them and they look foward to those calls as it makes their day interesting. So when you think your mean, your really just making their day. They'd always share their "this guy was a total spaz" stories and we'd all laugh lots.
That could be interesting! :thumb:
I might fly off the handle at the next one that rings, then ask if it made his / her day!!
:yes: :yes: :yes:
and how did you handle it? Rude or polite? .... did you make thier day?
Not just when you're eating you dinner! I'm currently getting annoyed with communication companies phoning my mobile telling me i'm pre-approved for their special deals etc etc...and they don't take no for an answer. I appreciate they are doing their job but when i say no it does not mean please pester me some more!! :yeees:
Yeah, when my contract was coming up for renewal I was getting a phone call nearly every day on my mobile from companys wanting me to get a new contract with them....
I just stopped answering private numbers for a while after that, got pissed off with it!
Someone else answered. (politely).
The sound of the phone going back on the hook, I expect.
I reckon. But My phone just goes beep.