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"Important" Browser message - nicking my credit
Former Member
Posts: 1,876,323 The Mix Honorary Guru
in General Chat
Got a browser message this morning on my phone. Said it was important, nothing else. Having only had them before when changes were being made to my browser, I followed the link. It basically said "You have won £600" so I closed it without (or so I thought) agreeing to anything.
And now somehow, I have lost £6 in credit today. Except wait for it, the 3 messages I've been had since the browser one have apparently cost me £1.50, and yet supposedly put my balance up to £620.
Tried ringing the number they're coming from and it's not a recognised call number, and when I went back onto the web link it said "Sorry". Meaning I'm really p*ssed, I now have no credit and I need credit on my phone at all times, and can't find a thing to do about it.:banghead:
And now somehow, I have lost £6 in credit today. Except wait for it, the 3 messages I've been had since the browser one have apparently cost me £1.50, and yet supposedly put my balance up to £620.
Tried ringing the number they're coming from and it's not a recognised call number, and when I went back onto the web link it said "Sorry". Meaning I'm really p*ssed, I now have no credit and I need credit on my phone at all times, and can't find a thing to do about it.:banghead:
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Also sent Tesco an email as their customer care keeps diverting me to top up, which is the last thing I want given the circumstances. Wondering if I should be emailing O2 instead, as they provide the browser side rather than Tesco.
Will write to Icstis as well, thanks for the link.
I found that on the site above. Slight problem, I only have 7p credit, and can't afford to top my phone up. I should be able to set that number as one of my "favourites" and get a 5p text on it tomorrow, so might have to try that.
Thanks for your help guys :thumb: