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I have never had any problems until recently ...
I am waiting still for a parcel that I paid to have it arrive yesterday. I don't know who is to blame (the company I ordered from or RM) but I shall be taking it up with them. When I get a response to my email
i admit royal mail aren't perfect but for what we pay i dont see why everyone has a go at them all the time, i mean it is pretty cheap
The thing is though, they can be pretty crap. I have a friend who had a parcel just dumped on the street because the postmen couldn't be bothered to walk down the street with it, to her front door.
I have also, in the last few days, sent a birthday card and it took a week because someone (probably in the royal mail) decided to open it and see what was inside it. I just thank god that I wasn't silly enough to put cash or anything in it.
Quite often they are just relatively shit. I would rather pay 35p for a first class stamp and have a better service than the current 28p and have it like it is.
Oh, and I can't track my parcel. Although it is special delivery, I didn't post it, the company I bought from have posted it, so I cannot track it.