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Return policy
Former Member
Posts: 1,876,323 The Mix Honorary Guru
in General Chat
My mate brought the same Linux distro as a me (Suse 9) the other day and were having a right time trying to get his Winmodem to work. His decided to take it back to PC World but I'm not 100% sure if he will be able to take it back. I have suggested for him to swap it for something like Mandrake as I've heard that distro supports Winmodems an is more easy to setup an Internet connection. Opinions?
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He'd be better off getting a proper modem
Most linux distros are the same essential base, so you should (if one exists) be able to find a driver for the winmodem.
I think it was 35 pounds for hte linux distro. I would have downloaded it myself
I paied 40 quid for my modem!! It's about the only type that works with Linux. Most of those Winmodem's never work.
Under most returns policies the goods must be returned in as sold condition, and often you have to open up a box/packaging, unwrapping or breaking seals, which means it's no longer in as sold condition. So you could be stuffed there too.
The lesson here is to check for compatibility before buying, and check the companies returns policy.
And I'm still tryingto figure out why your fried paid £35 in the first place instead of downloading it off the net or buying it cheap at a PC fair or something.
No. You're allowed that if the product is faulty or does not work as described. Anything above that is down to the seller.
Different shops have different returns policies. Some may allow you to bring an item back for exchange, or even refund, provided you bring it back in as sold condition, with the reciept, and within the time limit they specify.