Hi everyone,
We understand that the previous thread about some new safeguarding policies generated a lot of strong emotions, including confusion, worry, and frustration.
We want to honour these feelings let you you know they are valid- we know change can feel so overwhelming. We wanted to open up this thread so we can have some constructive conversations together about some of the worries that were raised this morning
A few important reminders: Community Guidelines: It's not okay to post private Direct Messages (DMs) in public spaces.
Public Forum: Please remember that our community boards are public spaces. Sharing details about private, live, and ongoing safeguarding cases in a public setting is not safe so please be mindful about what you choose to share.
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We know that there's been a lot of change at The Mix, including team changes and the merger with MHI. These changes havenāt been easy and have led some of you to feel uncertain or anxious about the service.
We want to assure you that we're navigating these changes alongside youā this period of transition has been tricky for our team as well. With so many staff changes, we're all adjusting to new roles and responsibilities and only want to do whatsās best for you all.
It's all of us versus these challenges, not us versus each other 
We hear your confusion around the current safeguarding policies and
take accountability for the absence of communication around this. In light of this,
we're organising a Safeguarding Q&A where you'll have the opportunity to "meet" The Mix and MHI safeguarding officers on the boards and ask them your questions directly.
To help our officers prepare, you can also pre-submit anonymous questions via this form: https://docs.google.com/forms/d/e/1FAIpQLSciKHfwEGmqXevpHmhHvsZaVTDgtqYf7K8HoOn9YPEgeXM91A/viewform
Weāll also be setting up a Safeguarding Glossary thread which will hopefully provide clear definitions of key terms and processes, such as "Position of Trust" and the procedures for contacting non-emergency and emergency services to avoid any confusion moving forward.
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We want to emphasise that we encourage you to ask any questions you may have.
While the previous thread was closed in line with our community guidelines, this was not intended to shut down the conversation or disempower anyone. We understand that there's a lot of panic and confusion, and we know that it can be especially difficult to navigate these issues when you're also dealing with other things outside of this forum. We truly want to listen to your opinions and welcome all your questions in this space.
We know there have been a lot of recent changes for all of us to process ā staff changes, merging with MHI, and shifts in Safeguarding. It's a lot to take in, and it can feel unsettling.
We hear you, and you deserve clarity.
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We hope this thread has been helpful in opening up a space for open and honest conversation. We value your presence on the community and will work together to create a safe, supportive and trusting space for everyone.
If you have questions about your own personal, ongoing safeguarding case, please DM us. We're working with the safeguarding team to get answers for you and will reply as quickly as possible. 
