EDIT: Our normal schedule now resumes Tuesday 8th October.
Good afternoon adventurers, sorcerers, and non-human magical beings 🧙♂️🦄
Some important news for you below - please read and spread the word if you can!
What The Mix is Doing Right Now
As a lot of you know already, The Mix is currently in the middle of merging with Mental Health Innovations who are the providers of Shout, the crisis messenger service. You may have also seen that we're working on some legal matters around our data, our systems, and our policies (thrilling stuff...)
We're now firing on all cylinders and by the end of the month we should be operating as one charity. That means all staff are focusing on working as hard as possible to make sure that happens smoothly.
There will also be a period of time where our data is being transferred to different systems and the platforms we use internally change. That's only temporary, but it means there will be a window of time during the transition where The Mix can't do everything it usually does day-to-day.
What This Means for Support Groups
One of the things that will pause during that busy transition period is Support Groups.
There will be no Support Groups from Monday 16th to Sunday 6th. at least Sunday 29th.It's also possible that, depending on some technical updates that may need to happen, this break might continue for one additional week (bringing the break up to Sunday 6th).
We don't know exactly how much time we'll need, which is why we can't be more specific in this post. But please know that when we have information you can rely on, we'll share it with you. 
Isn't this a bit sudden?
It sure is - no getting around that.
As you guys know, we like to give you more notice than this, and we know you prefer that too. Things accellerated quickly with our merger, and even though it's a little last minute, we wanted to
plan to close Support Groups now rather than
need to close them later unexpectedly.
As a team, we know that changes to our services impact you and may impact you a lot. If we were able to, we would have preferred to do this differently and give you more notice. I'm sorry we couldn't this time.
Other questions you might have:
- Are the boards open as usual? Yep!
- Is this definitely temporary? Yep!
- Will the Friday chat threads still be running? Yep!
- Will there be a quiz? Possibly, but if so it will be here on the boards (to be decided)
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As always, please feel free to post any questions below. Right now the website isn't updated so it says Support Groups are still running during the break, but we'll fix that soon I promise. 😅
